Member Experience Managers MXM play a vital role in cultivating the success of our training program MXM should be a highly motivated individual with a passion for helping others improve their lives through health and fitness The primary role of the MXM is to oversee member onboarding and follow-up and training client conversion They meet with members and guests to deliver fitness consultations movement assessments and body scans They interpret results from these areas to determine and suggest AF Training program options to increase client success and ultimately member retention Key Responsibilities Member onboarding- MXM is responsible for delivering fitness consultations which include movement assessments and body scans This person also coordinates follow-up appointments to keep training services at the forefront of members minds Membership training sales- MXM uses information gathered during the member onboarding process to suggest training options self-directed group training one-on-one personal training etc for each member or prospect This person qualifies informs inspires and converts leads to long-term training clients Promote training incentives- MXM may need to take on some operational tasks to help promote training services through engagement campaigns national marketing campaigns and community outreach efforts using assets and operations created by the Anytime Fitness corporate teams Team builders- MXM oversees not only the training program but also the trainers delivering the program services This person collaborates with trainers to develop trainers schedules continued learning and career opportunities They should be focused on driving results for the trainers and the program overall This person is hired to inspire trainers creating a trusting authentic environment members and guests want to engage with Culture creators- MXM create an environment that inspires members and guests to share their positive experiences with friends and family They deliver top-notch customer service and aim to improve the lives of each person they meet Job Requirements A good candidate for this role enjoys working in a health club environment Experience Min 2-3 years of experience Has a friendly and outgoing personality and genuinely cares about helping others Should be comfortable with working a flexible schedule that may include weekends Training program managers should have a personal trainer certification from an accredited institution as they are responsible for delivering fitness assessments and body scans Technologically savvy Self-motivated Positive at managing time and schedules Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Flexible schedule Paid time off Work Location In person

📌 Members Experience Manager (Maharashtra)
🏢 Anytime Fitness
📍 Maharashtra