We are looking to employ an enthusiastic and customer-focused Customer Service Assistant for our team The Customer Service Assistant will be responsible for handling customer inquiries through phone email and WhatsApp providing accurate information resolving concerns and ensuring a smooth customer experience The role also includes maintaining updated customer records coordinating with internal departments and assisting customers with product or service-related queries To be successful as a Customer Service Assistant you should be patient polite and committed to delivering excellent service Ultimately a top-performing Customer Service Assistant should demonstrate solid communication skills problem-solving ability and a professional attitude at all times Key Responsibilities Handle customer inquiries via phone email and WhatsApp Provide accurate information regarding products services and policies Resolve customer complaints in a timely and professional manner Maintain customer records and update databases as required Follow up with customers to ensure their issues are fully resolved Coordinate with internal departments sales dispatch accounts to address customer needs Maintain high service quality and customer satisfaction Prepare daily weekly reports as needed Requirements Minimum Qualification Graduate preferred Experience 1-2 years Strong verbal written communication skills Good problem-solving ability and patience Basic computer knowledge Email MS Office CRM preferred Ability to work under pressure and handle multiple tasks Hindi English mandatory Skills Customer-focused approach Polite and professional behaviour Good listening skills Time management Teamwork Job Type Full-time Pay 13 000 - 20 000 per month Schedule Day shift Weekend availability Job Type Full-time Pay 13 000 00 - 20 000 00 per month Work Location In person

📌 Customer Service Assistant (Gujarat)
🏢 PAGBHAR HYGIENIC
📍 Gujarat