ServiceNow Engineer Function Department Information Technology Infrastructure Services Reports to Director Engineering and Tools Location Mahadevapura Hobli Bangaluru Karnataka India Job Summary Fortive is seeking a skilled and motivated ServiceNow developer to help support its global ServiceNow environment as part of its developer team This role offers candidates the opportunity to work across many ServiceNow modules such as ITSM ITOM CSM CMDB CSDM SecOps HRSD Legal and internally developed custom applications Candidates will be responsible for designing developing and implementing ServiceNow solutions that align with business requirements and best practices Candidates will work closely with architects stakeholders and external partners to enhance workflows automate processes and ensure platform supportability performance and upgradability They will be responsible for development documentation test plans and the transition of developed solutions to our ServiceNow Operations team for business-as-usual support The ideal candidate should be a self-starter who is able to work independently within a technical team and be comfortable operating in a fast-paced organization Primary Responsibilities and Job Duties Collaborate with stakeholders to gather requirements and translate them into technical solutions Design and develop solutions on the ServiceNow platform Implement integrations between ServiceNow and other enterprise applications Ensure compliance with ServiceNow development standards low-code no-code configuration-not-customization and other best practices Maintain a high standard of code quality by writing clean efficient and maintainable code optimizing for performance Ensure that our ServiceNow services are interoperable maintainable and scalable supporting seamless employee and customer experiences Act as Tier 3 escalation point for the ServiceNow Operations team to assist with resolution of issues with ServiceNow applications or integrations Stay updated with the latest ServiceNow features and enhancements and recommend improvements Communicate technical problems and solutions to both technical and non-technical audiences Participate in process design workshops and kaizen events Other Duties as assigned or required Occasional travel both nationally and internationally Qualifications Required Bachelor s degree in Computer Science Information Technology or related field Strong passion for customer service and user experience Excellent problem-solving and communication skills Comfortable working in a lean fast-paced technology environment with high expectations 3 years of experience in ServiceNow development and administration Strong familiarity with the core ServiceNow platform and proven experience in at least two of the following capabilities - ITSM ITOM CSM CMDB CSDM SecOps HRSD Ability to understand business requirements and convert them into technical designs Proven bias for low-code no-code approaches to development Proficiency in JavaScript Glide API and ServiceNow scripting Experience integrating ServiceNow with other enterprise systems Familiarity with the Agile methodology and working with Stories and Sprints to deliver new capabilities Ability to work effectively in a team environment with aggressive deadlines and multiple priorities Ability to work independently with minimal supervision while delivering results Acts as a mentor and resource for other colleagues Ability to lead small projects with manageable risks Preferred Track record of driving CMDB and CSDM adoption preferably with evidence of applying controls around configuration data quality across multiple sources Experience with Service Portal Employee Center Flow Designer Integration Hub NowAssist Virtual Agent AI Search Performance Analytics Platform Analytics dashboards and reporting Evidence of commitment to continuous learning via certifications or attendance at conferences This position is based in the Fortive office in Bangalore with the option of remote work on 1 day per-week Your primary colleagues will be based in India the USA and the UK with stakeholders distributed globally - a flexible approach to your working day will be required Fortive Corporation Overview Fortive s essential technology makes the world safer and more productive We accelerate transformation in high-impact fields like workplace safety build environments and healthcare We are a global industrial technology innovator with a startup spirit Our forward-looking companies lead the way in healthcare sterilization industrial safety predictive maintenance and other mission-critical solutions We re a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care We are a diverse team 10 000 strong united by a energetic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potential your ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth We re honest about what s working and what isn t and we never stop improving and innovating Fortive For you for us for growth We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at applyassistance fortive com Fortive Corporation Overview Fortive s essential technology makes the world safer and more productive We accelerate transformation in high-impact fields like workplace safety build environments and healthcare We are a global industrial technology innovator with a startup spirit Our forward-looking companies lead the way in healthcare sterilization industrial safety predictive maintenance and other mission-critical solutions We re a force for progress working alongside our customers and partners to solve challenges on a global scale from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care We are a diverse team 10 000 strong united by a dynamic inclusive culture and energized by limitless learning and growth We use the proven Fortive Business System FBS to accelerate our positive impact At Fortive we believe in you We believe in your potential your ability to learn grow and make a difference At Fortive we believe in us We believe in the power of people working together to solve problems no one could solve alone At Fortive we believe in growth We re honest about what s working and what isn t and we never stop improving and innovating Fortive For you for us for growth We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers We value and encourage diversity and solicit applications from all qualified applicants without regard to race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or expression or other characteristics protected by law Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities Individuals who need a reasonable accommodation because of a disability for any part of the employment application process please contact us at applyassistance fortive com None