Job Profile Sales Representative CRM Executive Position Overview We are seeking a dynamic and driven Sales Representative CRM Executive to join our team and support our global OEM and private-label business operations This role is pivotal in managing and enhancing our relationships with international buyers across diverse markets including the USA Canada UK Europe Russia CIS Japan Korea Australia New Zealand and Latin America The ideal candidate will be responsible for ensuring seamless communication maintaining accurate CRM data and coordinating with various departments to facilitate smooth operations Key Responsibilities - Buyer Communication Serve as the primary point of contact for international buyers ensuring professional and timely responses to all inquiries - Quotation and Catalogue Management Prepare and share quotations catalogues and product data with buyers ensuring all information is accurate and up-to-date - CRM Management Maintain daily logs in the CRM system ensuring all buyer interactions and lead statuses hot warm cold are accurately recorded and updated - Lead Tracking Monitor and track leads from exhibitions and other sources ensuring follow-up discipline is maintained to convert leads into long-term accounts - Internal Coordination Collaborate with marketing PPC and production teams to ensure timelines are met and buyer expectations are exceeded - Order Status Updates Keep buyers informed of their order status coordinating internally to resolve any issues that may arise - Documentation and Reporting Utilize Excel Google Sheets to document and report on sales activities and buyer interactions Qualifications - Education Bachelor s degree in Business Marketing International Trade or a related field - Experience 3-5 years of experience in sales coordination CRM management or export sales Experience in manufacturing OEM private label or B2B industrial sectors is preferred - Skills - Strong proficiency in English communication both written and verbal - Excellent email etiquette and documentation skills - Proficiency in CRM tools and Microsoft Excel Google Sheets - Solid organizational skills with attention to detail - Ability to manage multiple tasks efficiently and meet deadlines - Customer-centric mindset with a focus on building and maintaining strong relationships Personal Attributes - Discipline and Speed Ability to work in a fast-paced environment while maintaining high levels of accuracy and attention to detail - Customer-Centric Approach A proactive attitude towards understanding and meeting buyer needs to foster long-term relationships - Problem-Solving Skills Ability to anticipate potential issues and develop solutions to ensure seamless operations Job Type Full-time Pay 20 000 00 - 40 000 00 per month Benefits Provident Fund Experience Sales 3 years Required