Manager - 1 Date 26 Nov 2025 Location Sun House - Corporate Office Company Sun Pharmaceutical Industries Ltd Job Title Network Operation Lead Business Unit IT Infra Job Grade Senior Manager 2-G9B Location Mumbai At Sun Pharma we commit to helping you Create your own sunshine by fostering an environment where you grow at every step take charge of your journey and thrive in a supportive community Are You Ready to Create Your Own Sunshine As you enter the Sun Pharma world you ll find yourself becoming Better every day through continuous progress Exhibit self-drive as you Take charge and lead with confidence Additionally demonstrate a collaborative spirit knowing that we Thrive together and support each other s journeys Key responsibilities BAU Network Operations Oversee day-to-day operations of core network infrastructure LAN core and distribution WiFi WAN firewalls proxy VPN etc Provide 2nd and 3rd level support for network incidents ensuring timely resolution in line with SLAs Perform regular network health checks patching and firmware upgrades for switches firewalls WiFi controllers and other devices Design Architecture Engage with internal stakeholders e g plant teams R D to understand LAN WiFi requirements design appropriate network architecture and bill-of-material BOM Work with OEMs and partners to propose assess and select hardware for firewalls switches access points etc Review and validate firewall designs IPS IDS signature sets and security policies Security Compliance Conduct regular reviews of IPS IDS signatures and firewall rules to ensure security posture and efficacy Collaborate with security teams to design and enforce segmentation access control and network hardening Ensure compliance with corporate and regulatory network security standards Contract Partner Management Manage relationships with vendors OEMs for procurement design reviews and technology proposals Oversee AMC Annual Maintenance Contract renewals for network WiFi and firewall infrastructure Track and manage public IP address allocation APNIC domain renewals and related documentation Capacity Performance Management Monitor utilization of links WAN Internet and device performance to forecast growth and capacity needs Analyze performance trends and recommend optimizations upgrades or redundancy improvements Generate performance and health reports drive continuous improvement initiatives Change Management Project Work Lead and coordinate network change requests including major reconfigurations device replacements and new site roll-outs Prepare detailed network change documents as-built diagrams and transition plans Collaborate with cross-functional teams for successful project implementation e g data center expansions site launches Knowledge Management Documentation Maintain accurate documentation network diagrams configuration backups device inventory BOM IP allocations firewall policies Create and update SOPs Standard Operating Procedures for BAU operations incident handling and network provisioning Mentor or coach junior network staff sharing domain expertise and best practices Incident Management Vendor Escalation Drive root-cause analysis RCA for repeated or high-severity network incidents Escalate to OEM vendor teams when hardware or software issues cannot be resolved in-house Liaise with service providers ISPs for link-related faults upgrades or performance issues Travel Estimate Job Requirements Educational Qualification Bachelor s degree in Computer Science Information Technology Electronics or a related discipline Experience 8 years in enterprise networking operations with strong hands-on experience in LAN WAN WiFi firewalls VPNs and security Tenure Your Success Matters to Us At Sun Pharma your success and well-being are our top priorities We provide robust benefits and opportunities to foster personal and professional growth Join us at Sun Pharma where every day is an chance to grow collaborate and make a lasting impact Let s create a brighter future together Disclaimer The preceding job description has been designed to indicate the general nature and level of work performed by employee within this classification It is not designed to contain or be interpreted as a comprehensive inventory of all duties responsibilities and qualifications required of employees as assigned to this job Nothing herein shall preclude the employer from changing these duties from time to time and assigning comparable duties or other duties commensurate with the experience and background of incumbent s