Life at UiPath The people at UiPath believe in the transformative power of automation to change how the world works We re committed to creating category-leading enterprise software that unleashes that power To make that happen we need people who are curious self-propelled generous and genuine People who love being part of a fast-moving fast-thinking growth company And people who care-about each other about UiPath and about our larger purpose Could that be you Your mission The people at UiPath believe in the transformative power of automation to change how the world works We re committed to creating category-leading enterprise software that unleashes that power To make that happen we need people who are curious self-propelled generous and genuine People who love being part of a fast-moving quick-thinking growth company And people who care-about each other about UiPath and about our larger purpose Could that be you How would you like to help the world s largest companies transform the way they work via automation allowing their team members to achieve their full potential As members of our Enterprise Success team our Technical Account Managers help our customers achieve more than they ever have by automating the day-to-day and driving business to a higher level Our UiPath Enterprise Success team advises and guides our most strategic customers in designing and building long-term enterprise level business automation programs leveraging our people and technology ensuring our customers achieve maximum business value and organizational impact leveraging the world s most innovative and proven business automation platform We entrust our team with UiPath s largest and most strategic customers working with stakeholders across all parts of the business and at all levels C-suite down to drive business adoption of our capabilities with maniacal focus on achieving tangible business outcomes while enhancing the way their team members work Our Enterprise Success team is responsible about guiding our customers in designing and managing their UiPath business automation platform across the full platform lifecycle including coaching our customers teams on initial deployment enterprise-wide enablement and the appropriate methodologies to maximize business outcomes self-sufficiency and overall organizational impact What you ll do at UiPath Take ownership of your customers technical success with the UiPath Platform Be a core member of the UiPath account team for each of your customers accountable for technical workstreams that help your customers strategize and execute adoption plans that will return exceptional business value Proactively engage and influence your customers providing embedded technical advisory and guiding the technical maturity of your customers automation programs to help them achieve their objectives and elevate their line of sight as to what can be achieved Provide UiPath Platform infrastructure installation and upgrade planning guided assistance and troubleshooting Enable your customers technical stakeholders on UiPath Platform best practices relevant to their unique automation pipelines program objectives environments and constraints Conduct design and code reviews for select automations to reinforce and verify those best practices Perform technical health checks of your customers automation programs and environments identifying risks and opportunities for continuous improvement across technical disciplines Collaborate with UiPath Product Support and other subject matter experts to manage facilitate communicate and bring to positive closure escalated support incidents Provide technical advisory to customers through webinars demos and speaking engagements Develop and mature our teams processes assets and methodologies in an agile manner to continually iterate and maintain best-in-class delivery What you ll bring to the team A degree in Computer Science or relevant degree A minimum 5 years experience in programming NET Java applications C C VB Java or Powershell SaaS and Cloud experience a benefit Basic understanding of networking concepts such as Load Balancer DNS Basic understanding of cloud services AWS Azure or GCP Kubernetes cluster management managed services awareness is a plus Relevant work experience with progressive responsibility in customer-facing technical account management or technical consulting roles Work experience to credibly communicate with and guide customers on diverse technical topics including software engineering packaging and deployment cloud technologies and infrastructure engineering Previous experience working with UiPath Automation Anywhere Blue Prism Pega or Nice is preferred Strong analytical and problem-solving skills self-motivated proactive team player with innovative ideas to inspire customer loyalty and adoption Diplomacy tact and poise under pressure when working through customer issues Willingness to travel for client interactions up to 25 of the time LI-MR1 Maybe you don t tick all the boxes above-but still think you d be great for the job Go ahead apply anyway Please Because we know that experience comes in all shapes and sizes-and passion can t be learned Many of our roles allow for flexibility in when and where work gets done Depending on the needs of the business and the role the number of hybrid office-based and remote workers will vary from team to team Applications are assessed on a rolling basis and there is no fixed deadline for this requisition The application window may change depending on the volume of applications received or may close immediately if a qualified candidate is selected We value a range of diverse backgrounds experiences and ideas We pride ourselves on our diversity and inclusive workplace that provides equal opportunities to all persons regardless of age race color religion sex sexual orientation gender identity and expression national origin disability neurodiversity military and or veteran status or any other protected classes Additionally UiPath provides reasonable accommodations for candidates on request and respects applicants privacy rights To review these and other legal disclosures visit our

📌 Technical Account Manager Ii (Bengaluru)
🏢 Uipath
📍 Bengaluru