Founded in 1976 CGI is among the largest independent IT and business consulting services firms in the world With 94 000 consultants and professionals across the globe CGI delivers an end-to-end portfolio of capabilities from strategic IT and business consulting to systems integration managed IT and business process services and intellectual property solutions CGI works with clients through a local relationship model complemented by a global delivery network that helps clients digitally transform their organizations and accelerate results CGI Fiscal 2024 reported revenue is CA 14 68 billion and CGI shares are listed on the TSX GIB A and the NYSE GIB Learn more at cgi com Job Title L2 Production Support Position SSE Experience 6 - 8 Years Category Software Development Engineering Shift Timing rotation etc details Main location India Karnataka Bangalore Position ID J0925-1366 Employment Type Full Time Education Qualification Bachelor s degree in Computer Science or related field or higher with minimum 3 years of relevant experience Position Description The role will mainly focus on the functional technical support of in-scope applications monitoring troubleshooting resolving and communicating the production events to end users and stakeholders The event can be of various types and nature ranging from simple application error or infrastructure issues related to Database or server crash Your future duties and responsibilities Participate in release cycles for functional validation on staging pre-prod prod environment Review release and coordinate around deployment post release checks do communication Liaises with the Development teams to ensure enhancements and bug fixes are prioritized Participates in regular and required DRP and BCP exercises Coordinate with Infra teams on patching upgradation of servers and post checks Must-Have Required qualifications to be successful in this role Prior experience of Production Support preferably in banking domain Excellent knowledge of SQL queries Sybase T-SQL Oracle PL SQL ability to write complex and advanced joins Positive experience on systems like Windows UNIX and Linux Working knowledge or familiarity with tools like Geneos ServiceNow Jira Autosys Knowledge of schedulers Autosys Control M Good-to-Have Skills Understanding of full trade lifecycle front-to-back Transversal Trade processing workflows Knowledge of financial products like Interest rates Bonds FX Treasury Working knowledge of processes like change incident request and problem management Technical Application Support experience in Investment Banking preferably supporting Fixed Income products such as IRD CRD derivatives securities lending Mortgages business having Investment banking financial background is a plusTogether as owners let s turn meaningful insights into action Life at CGI is rooted in ownership teamwork respect and belonging Here you ll reach your full potential because You are invited to be an owner from day 1 as we work together to bring our Dream to life That s why we call ourselves CGI Partners rather than employees We benefit from our collective success and actively shape our company s strategy and direction Your work creates value You ll develop innovative solutions and build relationships with teammates and clients while accessing global capabilities to scale your ideas embrace new opportunities and benefit from expansive industry and technology expertise You ll shape your career by joining a company built to grow and last You ll be supported by leaders who care about your health and well-being and provide you with opportunities to deepen your skills and broaden your horizons Come join our team one of the largest IT and business consulting services firms in the world

📌 Prod Support (Karnataka)
🏢 CGI
📍 Karnataka