Are you passionate about Salesforce automation and leveraging AI to supercharge business workflows Do you thrive at the intersection of technology operations and sales strategy At Sparkrock we help social benefit organizations like nonprofits school boards and government agencies reach their greatest potential through technology Every day over 150 000 people use our ERP and product platforms to work more efficiently freeing up time and resources to focus on the good they want to achieve We are seeking a Sales Operations and Salesforce Certinia Admin to manage Salesforce and Certinia to support business requirements This role also includes owning financial management system configuration and integrations with marketing accounting sales engagement and document management platforms while ensuring data integrity and optimizing workflows The manager will partner with Marketing Finance and Sales teams to track KPIs improve forecasting provide training and explore AI-driven automation opportunities to enhance sales and marketing efficiency In this role you ll not only administer and support Salesforce but also be the key owner of Certinia FinancialForce configuration and operations You ll ensure that our revenue billing and forecasting processes are accurate and scalable and you ll have the opportunity to expand your expertise by working closely with Intacct and other critical integrations If you re someone who enjoys solving problems improving efficiency and enabling teams with better tools and insights this is the perfect opportunity for you Responsibilities Salesforce Administration Configure fields objects page layouts and record types Build and maintain workflows flows validation rules approval processes and customizations Manage system security roles profiles permission sets sharing rules OWDs Troubleshoot user issues provide support and deliver training documentation Certinia Administration Configuration and ongoing support of FinancialForce processes billing forecasting revenue recognition Systems Management Monitor and maintain integrations manage enhancements and resolve issues especially Certinia Intacct Reporting Analytics Build dashboards forecasts campaign attribution pipeline tracking and ROI analysis Process Optimization Document refine sales processes automate workflows improve data quality Strategic Collaboration Partner with Sales Ops Marketing Finance and Customer Success to ensure KPIs are accurate and actionable RequirementsBachelor s degree in Business Information Systems Computer Science or equivalent experience At least 2 years of experience with direct Certinia FinancialForce 3-5 years of proven experience as a Salesforce Administrator Hands-on expertise with Salesforce configuration and customization including Workflows Flows and Process Builder automations Validation rules approval processes and assignment rules Reports dashboards and list views Security configuration profiles roles permission sets OWD sharing rules Integration setup and troubleshooting with third-party tools HubSpot Certinia Intacct etc Data management imports exports deduplication and maintaining data integrity Strong reporting analytics skills Salesforce Reports Dashboards Power BI a plus Ability to work cross-functionally with Sales Marketing Finance and Customer Success Excellent problem-solving skills with the ability to translate business requirements into system solutions Clear communicator able to train and support users across functions Nice to haveSalesforce Administrator Certification s Hands-on experience with Intacct huge plus Experience with Finance ERP integrations Certinia Intacct or similar Exposure to AI tools automation platforms or agentic workflow technologies Familiarity with PandaDoc Outreach or Chorus Experience in SaaS or quick-scaling tech companies Benefits We don t call them perks they re just part of what makes working at Sparkrock great Below are a couple of highlights We are 100 remote and global Live your best life wherever that may be and never lose out on career opportunities because of it Flexible work hours We work asynchronously and don t care when you re online just that you deliver great results and are there for our customers We are dedicated to your growth with consistent and meaningful feedback support in achieving your personal career goals and access to leading-edge tools playbooks and technology to amplify your experience Introductions to thought leaders in the space and webinars on cutting-edge tech hot topics Stipend to help set up your ideal home office Focus on culture coffee chats happy hours cooking classes book clubs and more We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women visible minorities Indigenous peoples people identifying as LGBTQ2SI veterans and people with disabilities

📌 Sales Operations And Salesforce Administrator (ote $80,000/year Usd), @sparkrock (India)
🏢 Ionic Partners
📍 India