Discover your future at Citi Working at Citi is far more than just a job A career with us means joining a team of more than 230 000 dedicated people from around the globe At Citi you ll have the opportunity to grow your career give back to your community and make a real impact Job Overview Whether you re at the start of your career or looking to discover your next adventure your story begins here At Citi you ll have the chance to expand your skills and make a difference at one of the world s most global banks We re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders as well as more traditional learning You ll also have the chance to give back and make a positive impact where we live and work through volunteerism Shape your Career with Citi We re currently looking for a high caliber professional to join our team as Analyst KYC Operations Internal Job Title KYC Operations Analyst 2 - C10 based in Mumbai India Being part of our team means that we ll provide you with the resources to meet your unique needs empower you to make healthy decisions and manage your financial well-being to help plan for your future For instance We empower our employees to manage their financial well-being and help them plan for the future Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses In this role you re expected to Review all information and documentation ensuring compliance with local regulation and Citi Standards Reach production target monthly target 100 Reach 90 quality score or more monthly on In Process Review IPR and Post Execution Quality Review PEQR Maintain average SLA Checker of 2days New to Bank and 3days Renewals for each record reviewed for all records Complete all mandatory trainings by required due date 0 overdue trainings Attend policy trainings or quality trainings scheduled to ensure fully up to date on latest policy Engage with Team Lead to work on any areas for improvement as directed in order to hit the Quality target Ensure KYC Workflow Tool KWT is up to date all mandatory fields status and commentary are accurately updated Contribute to Case Manager on the proper completion of the record Support Case Manager to reach the First Time Review FTR targets Participate in Weekly Team Meetings Monthly 1 1 meeting Daily Huddle any performance improvement initiatives as directed by Team Lead Development As a successful candidate you d ideally have the following skills and exposure With minimum of 2 years KYC Checker role Adegree in Finance Business Administration Economics Law Criminal Justice or a related field is often preferred KYC AML Operations 3-5 years of direct experience in KYC AML operations with a significant portion dedicated to a Checker or quality assurance role This includes experience in reviewing and approving KYC files prepared by junior analysts Regulatory Compliance Strong understanding and practical experience with global AML regulations e g BSA Patriot Act 4th 5th AML Directives FATF Recommendations Financial Services Industry Experience working within banking financial services or a similar regulated industry is essential Complex Entity Structures Proven experience in analyzing and understanding complex legal entity structures e g trusts funds partnerships corporations beneficial ownership Risk Assessment Experience in performing and reviewing customer risk assessments CRA and enhanced due diligence EDD cases Working at Citi is far more than just a job A career with us means joining a family of more than 230 000 dedicated people from around the globe At Citi you ll have the opportunity to grow your career give back to your community and make a real impact Take the next step in your career apply for this role at Citi today https jobs citi com dei - Job Family Group Operations - Services - Job Family Business KYC - Time Type Full time - Most Relevant Skills Business Acumen Credible Challenge Laws and Regulations Management Reporting Policy and Procedure Program Management Referral and Escalation Risk Controls and Monitors Risk Identification and Assessment Risk Remediation - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal opportunity employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster