Job Summary We are looking for a detail-oriented and dynamic E-commerce Operations Executive to join our team This role involves managing daily e-commerce operations optimizing processes and ensuring a seamless customer experience across our online platforms The ideal candidate will have a strong understanding of e-commerce systems and a passion for driving online sales Key Responsibilities Order Management Oversee order processing from initiation to fulfillment ensuring timely dispatch and delivery Monitor inventory levels and coordinate with suppliers to maintain stock availability Platform Management Manage product listings ensuring accurate descriptions images and pricing across e-commerce platforms Optimize the online store layout and user experience to enhance customer engagement and conversion rates Customer Service Respond to customer inquiries and resolve issues related to orders returns and product information Gather customer feedback to improve processes and enhance the shopping experience Data Analysis Analyze sales data customer behavior and website traffic to identify trends and areas for improvement Prepare regular reports on key performance indicators KPIs and present findings to the management team Collaboration Work closely with marketing logistics and customer service teams to ensure cohesive operations Assist in the development and execution of promotional campaigns and strategies Qualifications Education Bachelor s degree in Business Administration E-commerce Marketing or a related field Experience 1-3 years of experience in e-commerce operations digital marketing or a related field Skills Strong analytical and problem-solving abilities Proficiency in e-commerce platforms e g Shopify WooCommerce and order management systems Excellent communication and interpersonal skills Detail-oriented with strong organizational skills Knowledge Familiarity with digital marketing strategies SEO and online merchandising Understanding of supply chain and logistics principles Job Type Full time Pay 15 000 00 - 25 000 00 per month Work Location In person