SynapseIndia is a software development company with over 24 years of experience featuring development offices in India and the USA We serve clients worldwide delivering innovative solutions tailored to their needs Our Noida SEZ office is conveniently located just a 10-minute walk from the nearest metro station Why Choose Us Partnerships with Industry Leaders We are a Google and Microsoft partner staffed by certified professionals Global Presence As a multinational corporation we have clients and employees across the globe Structured Environment We follow CMMI Level-5 compliant processes to ensure quality and efficiency Timely Salaries We have consistently paid salaries on time since our inception Job Stability Despite market fluctuations we have not had to lay off employees Work-Life Balance Enjoy weekends off on the 2nd and last Saturday of every month with no night shifts Our employees are 100 satisfied thanks to a culture of trust and growth opportunities Eco-Friendly Workplace We promote health and well-being with special anti-radiation and energy removal features in our offices We prioritize the job security of all our employees We celebrate all festivals with enthusiasm and joy Yearly Appraisals Exceptional performers can receive over 100 increments during appraisals We recognize and reward top performers on a monthly basis for their outstanding contributions We provide Accidental and Medical Insurance to our employees Who are we looking for Designation Jr Customer Accounts Executive Experience Range 1 year What is the work Act as the primary point of contact for clients ensuring clear and consistent communication throughout the project lifecycle Provide consultancy on upselling and cross-selling opportunities from our range of web mobile and open-source solutions Coordinate closely with both the project team and clients to ensure smooth execution of deliverables maintaining alignment on expectations and timelines Facilitate project planning including scheduling task allocation and progress tracking to ensure timely delivery of projects Independently handle client leads and follow through to project completion effectively managing estimations in collaboration with the technical team Conduct regular client meetings transforming functional requirements into actionable project plans Target-driven and proactive in identifying opportunities to enhance client satisfaction and business growth Solid knowledge of web and mobile development technologies is essential Must possess exceptional interpersonal and communication skills with the ability to interact professionally with all stakeholders Experience in international sales SME exposure and willingness to work extended hours if required Apply Gmail Apply Form