Job Title Information Technology IT Executive Company Safebooks Global Location Ahmedabad Job Type Full-Time Industry US Accounting Outsourcing Department Information Technology About Safebooks Global Safebooks Global is a fast-growing US accounting outsourcing firm offering bookkeeping payroll and tax support services to CPAs EAs and accounting firms across the United States We help our clients reduce overhead improve turnaround times and increase profitability through skilled offshore support Position Overview The IT Executive will be responsible for end-to-end management of the organization s IT infrastructure including system configuration user support server administration network and security management backup operations and client-side IT support The role demands strong technical expertise proactive problem-solving excellent documentation skills and cross-departmental coordination to ensure smooth IT operations and business continuity Key Responsibilities 1 System Configuration User Support Configure operating systems Windows Linux macOS on user machines with 100 accuracy Respond to IT tickets within 30 minutes during business hours resolve 90 within SLA Troubleshoot hardware software issues printers applications OS with 95 resolution efficiency 2 Server Backup Data Security Management Monitor server health and ensure 99 5 uptime Execute daily weekly and monthly backups for critical systems with 100 success rate and logs Manage firewall rules perform daily security checks and backups ensuring 100 uptime Conduct monthly test restores to verify backup integrity with zero data loss tolerance 3 Network Domain Security Management Maintain stable networks routers switches VPNs with 98 uptime Administer Google Workspace G Suite for users access and email controls with 100 accuracy Ensure biometric and CCTV systems are always operational complete daily checklists Perform daily internal network and security inspections to detect and mitigate risks 4 IT Asset License Vendor Management Maintain up-to-date and accurate inventory using Snipe IT or equivalent 98 accuracy Track manage and renew all software licenses before expiry Identify and propose IT cost-saving strategies with demonstrable impact per quarter 5 Project Implementation Testing Client Support Test new tools applications and upgrades with full documentation and reporting Deploy and configure new servers with correct domain integration and failover mechanisms Provide IT support to clients like Ratanakar and ABJ ensuring 95 satisfaction levels 6 Interdepartmental Field Support Assist HR Admin teams with IT setup for campaigns employee onboarding and events Attend to out-of-office client-side issues with 100 resolution of assigned tasks 7 Reporting Documentation Complete all daily IT checklists including CCTV backup server and network logs Maintain accurate records of users devices licenses and credentials Submit monthly KPI reports and internal IT summaries within designated timelines Qualifications Bachelor s Degree in IT Computer Science or a related field 2 years of experience in a similar IT support administrator role Solid knowledge of operating systems networking firewalls and Google Workspace Experience with server management backups and IT asset tracking tools e g Snipe IT Excellent problem-solving multitasking and documentation skills Preferred Skills Hands-on experience with FortiGate firewalls and Ubiquiti TP-Link networking equipment Familiarity with backup and recovery tools Exposure to cloud and SaaS tools used by small to medium businesses Work Conditions Must be available for on-site and occasional client visits Willing to support out-of-office hours in case of urgent issues or deployments To Apply Please send your resume and a brief note on your past sales or client acquisition wins to shailesh safebooksglobal com and jobs safebooksglobal com Immediate joiners preferred These positions are urgent and we are looking for candidates who are available to join immediately We would appreciate it if you could send me the details below Name Phone Email Current Location No Of Years of Experience in Relevant Current CTC Expected CTC Designation Current Company Notice Period Relocation Additional Comments Job Type Full-time Pay 25 000 00 - 55 000 00 per month Benefits Provident Fund Work Location In person

📌 Information Techology Executive (Gujarat)
🏢 Safebooks Global
📍 Gujarat