Clearance Brokerage Operations Brokerage Admin Services Clearance Customer Service Cage Handling What will you do Oversee and manage Clearance Brokerage Operations across assigned departments locations ensuring compliance with customs regulations and organizational policies Lead and supervise Brokerage Administrative Services optimizing efficiency accuracy and timely documentation to support seamless cross-border trade Ensure high-quality Clearance Customer Service by resolving issues promptly aligning with service standards and client expectations Supervise Cage Handling operations maintaining accuracy in documentation cargo handling and customs submission for secured goods movement Apply strong Customs Regulatory knowledge to ensure compliance with local and international clearance laws and to support smooth operational execution Utilize strong Leadership skills to guide teams foster a culture of accountability and performance and support individual development Demonstrate effective Planning Organizing skills to allocate resources prioritize tasks and meet tight deadlines across multiple clearance functions Exercise sound Judgement Decision-Making skills in resolving operational and compliance-related issues swiftly and accurately Use Analytical skills to assess process performance identify areas of improvement and implement corrective actions or enhancements Deliver clear and professional Presentations to internal stakeholders or regulatory authorities articulating performance compliance updates and strategic initiatives You will be a great fit if you In-depth knowledge of customs regulations for navigating complex compliance requirements Strong analytical skills for assessing data and identifying trends impacting clearance operations Proven experience in team handling to effectively lead and motivate a diverse group Excellent communication skills for collaborating with team members stakeholders and external partners Fluency in English is mandatory knowledge of Kannada and Hindi is an added advantage Minimum of 9-11 years of relevant experience with at least 3 years in a team handling role Preferably experienced in the logistics transportation or airline industry Leadership Skills Planning Organizing Skills Judgement Decision Making Skills Presentation Skills Analytical Skills FedEx was built on a philosophy that puts people first one we take seriously We are an equal opportunity affirmative action employer and we are committed to a diverse equitable and inclusive workforce in which we enforce fair treatment and provide growth opportunities for everyone All qualified applicants will receive consideration for employment regardless of age race color national origin genetics religion gender marital status pregnancy including childbirth or a related medical condition physical or mental disability or any other characteristic protected by applicable laws regulations and ordinances Our Company FedEx is one of the world s largest express transportation companies and has consistently been selected as one of the top 10 World s Most Admired Companies by Fortune magazine Every day FedEx delivers for its customers with transportation and business solutions serving more than 220 countries and territories around the globe We can serve this global network due to our outstanding team of FedEx team members who are tasked with making every FedEx experience outstanding Our Philosophy The People-Service-Profit philosophy P-S-P describes the principles that govern every FedEx decision policy or activity FedEx takes care of our people they in turn deliver the impeccable service demanded by our customers who reward us with the profitability necessary to secure our future The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle and return these profits back into the business and invest back in our people Our success in the industry is attributed to our people Through our P-S-P philosophy we have a work environment that encourages team members to be creative in delivering the highest possible quality of service to our customers We care for their well-being and value their contributions to the company Our Culture Our culture is important for many reasons and we intentionally bring it to life through our behaviors actions and activities in every part of the world The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970 s While other companies can copy our systems infrastructure and processes our culture makes us unique and is often a differentiating factor as we compete and grow in today s global marketplace