About the company SBI Card is a leading pure-play credit card issuer in India offering a wide range of credit cards to cater to diverse customer needs We are constantly innovating to meet the evolving financial needs of our customers empowering them with digital currency for seamless payment experience and indulge in rewarding perks At SBI Card the motto Make Life Simple inspires every initiative ensuring that customer convenience is at the forefront of all that we do We are committed to building an environment where people can thrive and create a better future for everyone SBI Card is proud to be an equal chance inclusive employer and welcome employees without any discrimination on the grounds of race colour gender religion creed disability sexual orientation gender identity marital status caste etc SBI Card is committed to fostering an inclusive and diverse workplace where all employees are treated equally with dignity and respect which makes it a promising place to work Join us to shape the future of digital payment in India and unlock your full potential What s in it for YOU SBI Card truly lives by the work-life balance philosophy We offer a robust wellness and wellbeing program to support mental and physical health of our employees Admirable work deserves to be rewarded We have a well curated bouquet of rewards and recognition program for the employees Energetic Inclusive and Diverse team culture Gender Neutral Policy Inclusive Health Benefits for all - Medical Insurance Personal Accidental Group Term Life Insurance and Annual Health Checkup Dental and OPD benefits Commitment to the overall development of an employee through comprehensive learning development framework Role Purpose The role involves end-to-end ownership of SBI Card s customer-facing web platforms ensuring high performance compliance and seamless user experience across critical applications These platforms support key stakeholder engagement including customers regulators and investors and demand continuous operational oversight across infrastructure and service levels Role Accountability Own end-to-end delivery stability and performance of customer-facing web platforms including core websites and service portals Lead execution of strategic and foundational IT programs and enhancements to support business growth customer service and stakeholder engagement Drive bi-modal project delivery ensuring timely execution of concurrent initiatives while maintaining agility and compliance Ensure adherence to external and internal regulations including those from RBI PCI and audit bodies with proactive implementation of compliance-driven enhancements Manage service delivery including incident response uptime vulnerability resolution upgrades and information security management Define and lead the technology roadmap aligned to business goals making architecture deciding technology stack and taking relevant sourcing decisions in collaboration with partners and vendors Provide thought leadership on digital strategy including personalization DR planning cloud enablement and platform upgrades Build and lead a high-performing team including full-time and support staff focused on delivery ownership learning and collaboration Plan and manage vertical budget and vendor relationships across delivery and operations including procurement and risk oversight Engage stakeholders across functions and leadership levels conducting regular reviews and maintaining alignment with organizational priorities Lead application architecture strategy and governance to ensure scalable stable and innovative platform evolution Measures of Success Technology Architecture Excellence of projects delivered on time and within budget Adherence to project scope and quality standards Team Performance Development Develop productivity metrics Number of successful cross-functional collaborations Effectiveness in communicating key project updates and roadmaps Process Efficiency Improvements Technical Skills Experience Certifications Tech Proficiency - J2EE CMS digital tools Marketing Tech - SEO Adobe AdWords Project Leadership - Outsourced delivery teams Adaptability - Fast learner trend-aware Domain Knowledge - BFSI credit cards understanding Competencies critical to the role Technology people management Application architecture and solution delivery Program and Project management Stakeholder management Ideation and Innovation Qualification B E B Tech MCA in Computer Science IT MBA PGDM from Tier 1 2 Institutes is preferrable Preferred Industry Financial services Technology services IT products
📌 Deputy Vice President - Program Management (Maharashtra)
🏢 Sbi Card
📍 Maharashtra
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