Who We Are At Kyndryl we run and reimagine the mission-critical technology systems that drive advantage for the world s leading businesses We are at the heart of progress with proven expertise and a continuous flow of AI-powered insight enabling smarter decisions faster innovation and a lasting competitive edge For our people Kyndryls that means doing purposeful work that powers human progress Join us and experience a flexible supportive environment where your well-being is prioritized and your potential can thrive The Role Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis documenting and diagraming work for hand-off offering timely solutions and generally figuring it out This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients There are two halves to this role First contributing to current projects where you analyze problems and tech issues offer solutions and test modify automate and integrate systems And second long-range strategic planning of IT infrastructure and operational execution This role isn t specific to any one platform so you ll need a good feel for all of them And because of this you ll experience variety and growth at Kyndryl that you won t find anywhere else You ll be involved early to offer solutions help decide whether something can be done and identify the technical and timeline risks up front This means dealing with both client expectations and internal challenges - in other words there are plenty of opportunities to make a difference and a lot of people will witness your contributions In fact a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name That s the kind of impact you can have This is a project-based role where you ll enjoy deep involvement throughout the lifespan of a project as well as the chance to work closely with Architects Technicians and PMs Whatever your current level of tech savvy or where you want your career to lead you ll find the right opportunities and a buddy to support your growth Boredom Trust us that won t be an issue Your future at Kyndryl There are lots of opportunities to gain certification and qualifications on the job and you ll continuously grow as a Cloud Hyperscaler Many of our Infrastructure Specialists are on a path toward becoming either an Architect or Distinguished Engineer and there are opportunities at every skill level to grow in either of these directions Who You Are You re good at what you do and possess the required experience to prove it However equally as important - you have a growth mindset keen to drive your own personal and professional development You are customer-focused - someone who prioritizes customer success in their work And finally you re open and borderless - naturally inclusive in how you work with others Required Technical and Professional Experience Over 7 years experience with bilingual proficiency in Japanese and English Experience in the IT industry with a focus on Mainframe knowledge on JCL zOS Experience working with Japanese clients Excellent in Japanese skills both translation and interpretation Japanese Language Proficiency Test JLPT level should be N1 N2 Adopt the given technology to meet the drift of customer and business requirements Ability to analyze and troubleshoot systems Expected to do the work according to SOP s In Japanese Proven hands-on experience in SCRUM or Project Management Exceptional judgment and decision-making abilities Familiar with a variety of IT concepts practices and procedures Knowledge of design techniques tools and principals involved in production of precision technical plans blueprints drawings and models Logic and reasoning to identify the strengths and weaknesses of alternative solutions conclusions or approaches to problems Strong analytical and problem-solving skills with high attention to detail Preferred Technical and Professional Experience Demonstrated hands-on expertise in Mainframe environments Mainframe security RACF and compliance areas In depth knowledge of Amazon cloud hosting architecture with experience with AWS and Azure is a bonus Provide support for z OS operating systems and components delivering direct technical assistance for releases upgrades and system changes Offer primary support for assigned ISV products including diagnosing issues on the z OS platform and its products Handle PCM reporting analyse performance concerns and provide technical advice to other IT technical teams Track record of managing IT security and compliance initiatives Comprehensive understanding of regulatory requirements and industry norms Exceptional analytical and problem-solving skills Proven ability to lead engineering solutions and collaborate across multiple teams Significant experience and sound judgment in planning and achieving objectives Skill in applying general principles to specific cases for effective decision-making Strong verbal and written communication abilities Extensive background in process improvement Being You The Kyn in Kyndryl means kinship which represents the strong bonds we have with each other our customers and our communities We focus on ensuring all Kyndryls feel included and we welcome people of all cultures backgrounds and experiences Even if you don t meet every requirement we encourage you to apply We believe in growth and we re excited to see what you can bring At Kyndryl employee feedback has told us that our number one driver of employee engagement is belonging That sense of belonging being a valued respected trusted member of the team is fundamental to our culture and fueling excellent experiences for our customers This dedication to welcoming everyone into our company means that Kyndryl gives you the ability to thrive and contribute to our culture of empathy and shared success That s The Kyndryl Way What You Can Expect Your career with us isn t just a job it s an adventure with purpose We offer a dynamic hybrid-friendly culture that supports your well-being and empowers you to grow Our Be Well programs are thoughtfully designed to support your financial mental physical and social health because we know that when you feel your best you do your best From your very first day you ll dive into impactful work that powers the systems our customers rely on every day You won t just contribute you ll make a difference tackling meaningful projects that sharpen your skills and fuel your growth We re here to champion your journey With powerful tools to chart your career path personalized development goals aligned with your ambitions and continuous feedback to keep you inspired and on track you ll have everything you need to thrive and evolve You ll develop in-demand skills to grow your career and achieve your ambitions with access to cutting-edge learning opportunities from certifications with Microsoft Google and Amazon to coaching and hands-on experiences And through it all you ll be part of a culture that values empathy restless learning and a devotion to shared success We want you to thrive here and we re committed to helping you do just that Ready to make an impact Join us and help shape what s next Get Referred If you know someone that works at Kyndryl when asked How Did You Hear About Us during the application process select Employee Referral and enter your contact s Kyndryl email address