Job Title Ticketing Staff Location Remote Industry Travel Tourism Hospitality Employment Type Full-Time Job Summary We are looking for an experienced and detail-oriented Ticketing Staff to handle flight and ticket bookings cancellations and re-issuance Book domestic and international air tickets using GDS platforms or airline websites Issue reissue and cancel tickets as per client requests Handle flight changes refunds and fare differences Maintain updated knowledge of airline policies and fare rules Coordinate with airlines and suppliers to resolve any ticketing-related issues Provide customers with itineraries and travel documentation Keep accurate records of bookings payments and customer interactions Assist clients with visa documentation and travel insurance if applicable Respond to customer queries via phone email or in person Requirements Minimum 1-2 years of experience in a similar ticketing role Proficiency in GDS Robust attention to detail and time management skills Excellent verbal and written communication skills Ability to handle pressure and multi-task Knowledge of travel industry regulations and airline policies Graduate degree in any field diploma certification in travel tourism is a plus Preferred Skills Familiarity with corporate travel booking Knowledge of hotel booking platforms and holiday package coordination Ability to upsell travel services like insurance add-ons and holiday packages Job Types Full-time Permanent Pay 10 000 00 - 15 000 00 per month Benefits Paid sick time Work from home Work Location Remote