Challenge Yourself and Impact the Future MacDermid Alpha Electronic Solutions a business of Element Solutions Inc NYSE ESI is renowned worldwide for it s commitment to revolutionizing the electronics industry With a legacy spanning over a centrury we have continually set new benchmarks for excellence reliability and sustainability in electronic materials Our Expertise Wafer Level Solutions - Revolutionizing wafer fabrication processes for enhanced efficiency and performance Semiconductor Assembly Solutions - Driving innovation in semiconductor assembly processes for unparalelled reliability Circuitry Solutions - Tailored solutions to meet the dynamic demands of modern circuitry Circuit Board Assembly Solutions - Elevating circuit board assembly processes for optimal performance Film Smart Surface Solutions - Transforming electronics with cutting-edge materials and technologies for enhanced functionality and reliability Across diverse sectors including automotive consumer electronics mobile devices telecom data storage and infrastructure MacDermid Alpha Electronic Solutions has earned the trust of manufacturers worldwide Our comprehensive rance of high quality solutions and technical services covers the entire electronics supply chain empowering businesses to thrive in today s competitive landscape We strive to embody the five Elements of our Culture - our 5C s Challenge Commit Collaborate Choose and Care These core values are the foundation of our organization which our employees embrace in their interactions with customers colleagues and other stakeholders to drive financial performance and create a rewarding work environment Who are we looking for Reports directly to General Manager Commercial India and dotted line to Vice President Strategy You are responsible to Develop deep technical relationships with current customers by providing on-site technical support and advice thus becoming a trusted advisor to the top 20 customers in India Conduct training sessions at the top 20 customer sites in India and drive growth through successful new product trials to win in addition to increasing customer loyalty through exceeding expectation in the areas of technical competence responsiveness and troubleshooting working hand in hand with sales team Conduct Train-the-Trainer training sessions with university staff at key institutes where MAES has supported Centers for Advanced Electronics Manufacturing Reliability Labs and Semiconductor Packaging Labs in India Present technical papers on behalf of MAES at key technical conferences in India Manage team of Technical Service Engineers in each region in India You are required to work closely with various departments of such as the sales marketing R D teams The position interacts with various departments and business division within the SAS business unit locally regionally and globally Qualified candidate should be able to accurately and on a timely basis prepare and submit the monthly technical reports call reports and evaluation reports What will you be doing Develop deep technical relationships with the top 20 current customers by providing on-site technical support and advice thus becoming a trusted advisor to the top 20 customers in India Conduct training sessions for engineers at the top 20 customer sites in India and drive growth through successful new product trials to win in addition to increasing customer loyalty through exceeding expectation in the areas of technical competence responsiveness and troubleshooting working hand in hand with sales team Conduct Train-the-Trainer training sessions with university staff at key institutes where MAES has supported Centers for Advanced Electronics Manufacturing Reliability Labs and Semiconductor Packaging Labs in India Present technical papers on behalf of MAES at key technical conferences in India Provide technical support to our target markets customers by providing appropriate solutions to technical issues thru process troubleshooting and root cause s analysis to resolve customer issues on timely manner Participate on-site customer evaluations with primary goal of evaluation success to help drive the growth SAS business unit Regular technical visits lead technical discussions and meetings with customers to discuss technical issues and resolutions to help sales to create new opportunities Provide technical trainings and technical presentations to internal stakeholders e g the sales team Closely collaborate with other departments such as Operations QA R D and Product Marketing to provide technical solutions to resolve product and quality issues and maintain good product quality and services to SAS customers Prepare and submit the monthly technical reports call reports and evaluation reports on timely basis Manage technical projects which include product evaluations qualifications technology transfers process solutions new product implementation others Build relationships with customers distributors agents and maintain constant contact with them to grow the SAS business Who are You Bachelor s degree in electrical Electronics Chemical Mechanical engineering Material Science At least 15 years SMT PCBA Assembly industry experience with Polymer Protection and Thermal Management and Backend Semiconductor Assembly experience an added advantage Experience on solder paste paste flux liquid flux cored wire adhesive conformal coating and encapsulant resin materials Proficient English language capability - written and verbal Team player pro-active and willing to learn attitude What competencies will you need Strong communication skills written verbal for English Knowledge of Tamil Kannada Hindi Marathi beneficial Solid presentation skills Outstanding customer relationship skills and be able to adapt to varying customer needs Ability to multitask manage transitions effectively and change focus quickly Ability to handle constructive feedback and adapt accordingly Ability to multi-task with can-do attitude We are Offering As part of our team here in addition to a competitive Gross Salary you will be eligible to participate in a generous performance related bonus scheme In addition you will receive 3 comprehensive insurance benefits 1 GMC Self Spouse and 2 Kids - INR 5 Lakhs coverage 2 GPA - 5 Times of Annual Salary sum assured for Employee 3 GTLI - 5 Times of Annual Salary sum assured for Employee Also as an Employee benefit we offer free 2 meals on all working days Equal Opportunity Employer All qualified applications will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category applicable under federal state and local laws

📌 Technical Service Manager (Tamil Nadu)
🏢 Element Solutions
📍 Tamil Nadu