Handle customer inquiries via phone email chat or in person Provide accurate information about products and services Resolve customer complaints and issues in a timely manner Log customer interactions and maintain records in CRM systems Follow up with customers to ensure issue resolution and satisfaction Escalate complex or unresolved issues to higher support levels Maintain a positive professional and empathetic attitude Meet service-level agreements SLAs and performance targets Coordinate with internal teams technical sales billing when required Collect customer feedback and report recurring issues Job Types Full-time Permanent Fresher Pay 15 000 00 - 17 000 00 per month Perks Health insurance Provident Fund Work Location In person
📌 Customer Service Executive (Maharashtra)
🏢 Impact Infotech
📍 Maharashtra
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