Strategic Account Management Own and manage assigned client accounts end-to-end ensuring alignment with business objectives brand goals and long-term growth strategies Client Liaison Relationship Building Act as the primary point of contact for clients building strong trust-based relationships through regular communication proactive updates and effective expectation management Strategic Problem-Solving Crisis Handling Identify potential risks or challenges early and handle escalations or crisis situations with a calm solution-oriented approach while safeguarding client relationships and brand reputation Translating Client Briefs into Actionable Internal Directions Interpret client requirements and convert briefs into explicit actionable tasks for internal teams ensuring accurate understanding timelines and deliverables Evaluating Scope vs Delivery Across Assigned Brands Continuously assess project scope against deliverables to ensure efficient resource utilization timely execution and adherence to agreed budgets and commitments Conducting Strategic Audits of Brand Performance Output Review ongoing brand performance content quality and campaign outcomes to identify gaps opportunities and areas of improvement Collaborating to Create Insight-Led Content Calendars Work closely with content design and performance teams to develop data-backed insight-driven content calendars aligned with brand objectives and audience behavior Leading Mentoring the Social Media Team Guide support and mentor account executives and team members ensuring clarity in roles accountability and continuous skill development Tracking Deliverables Checklists Seasonal Opportunities Monitor all deliverables open action items and timelines while proactively planning for key festivals launches and seasonal opportunities Preparing Performance Reports Client Discussions Compile detailed performance reports analyze key metrics and present actionable insights to clients during review meetings Competitor Category Analysis Conduct regular competitor and industry analysis to extract insights trends and benchmarks that can strengthen brand strategy Ownership of Brand Campaigns Product Launches Take complete ownership of planning execution and monitoring of brand campaigns and product launches across platforms End-to-End Responsibility for Social Media Calendars Oversee the complete lifecycle of social media calendars from planning and approvals to execution and optimization Driving Account Growth with KPIs Strategic Direction Identify growth opportunities within existing accounts define clear KPIs and implement strategies to improve performance retention and revenue Experience 3- 5 years Job Category Social Media Job Type Full Time Job Location Ahmedabad Department Social Media

📌 Account Manager- Social Media (Gujarat)
🏢 Flora Fountain
📍 Gujarat