Telecaller Executive This outlines the responsibilities qualifications and skills required for the position of BDE 1 Job Summary The Telecaller Executive will be responsible for reaching out to potential customers leads over the telephone to present information about products services answer inquiries and schedule appointments or secure sales depending on the campaign s objective This role requires excellent communication skills and a persuasive customer-focused approach 2 Key Responsibilities Outbound Calling Conduct a high volume of outbound calls daily to prospective and existing customers using provided lead lists Product Presentation Clearly and concisely explain company products or services to potential customers highlighting their features and benefits Lead Qualification Qualify leads by asking targeted questions to assess the customer s needs and purchasing capacity Customer Relationship Management CRM Accurately record all call information customer details and outcomes in the CRM system Follow-up Perform timely follow-up calls to nurture leads and close sales appointments Inbound Management Optional Handle incoming calls from customers interested in the product service Reporting Prepare and submit daily weekly reports on call activities successful conversions and lead status Feedback Gather customer feedback and communicate it effectively to the sales and marketing teams for process improvement Target Achievement Meet or exceed daily weekly and monthly targets for calls qualified leads appointments or sales 3 Qualifications and Requirements3 1 Education Required High School Diploma or equivalent e g 10 2 Intermediate Preferred Bachelor s degree in any field especially in Sales Marketing or Communications 3 2 Experience Fresher candidates are welcome to apply Preferred 6 months to 2 years of experience in a telecalling telesales or customer service role 4 Skills and Competencies Communication Excellent verbal communication skills in Specify language s e g English and Hindi Clarity active listening and a professional phone demeanor are essential Persuasion Negotiation Ability to convince customers and handle objections effectively Technical Proficiency Basic knowledge of computer operations and proficiency in using CRM software MS Office especially Excel Google Sheets Resilience Ability to remain calm and professional under pressure and handle rejections constructively Time Management Strong organizational and multitasking skills to manage a large volume of calls and administrative tasks Customer Focus A genuine desire to help customers and provide a positive service experience Job Type Full-time Pay 15 086 00 - 22 612 79 per month Advantages Paid time off Work Location In person

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