About Onit We re redefining the future of legal operations through the power of AI Our cutting-edge platform streamlines enterprise legal management matter management spend management and contract lifecycle processes transforming manual workflows into intelligent automated solutions We re a team of innovators using AI at the core to help legal departments become faster smarter and more strategic As we continue to grow and expand the capabilities of our new AI-centric platform we re looking for bold thinkers and builders who are excited to shape the next chapter of legal tech If you re energized by meaningful work love solving complex problems and want to help modernize how legal teams operate we d love to meet you Position Summary Onit is growing and we are in need of a Vendor Services Coordinator within our Global Support team The Vendor Services Coordinator will act as a business process expert and facilitate customers success in technology solutions delivery You should be friendly and accessible to customers as you will be the implementation training and support contact for our Vendor Services clients Key Responsibilities Assist with implementation for Vendor Services and legal vendors onto our system Assist with management of account software subscriptions Support active Vendor Services and legal vendors using our product Troubleshoot issues users encounter Develop and implement training plans Recommend program improvements or revisions to product Required Skills Experience with Microsoft Office Suite particularly with Excel is required Communicates tactfully and effectively and maintains positive and effective work relations Competent in correct English usage grammar spelling punctuation and arithmetic Has the functional and technical knowledge and skills to do the job at a high level of accomplishment Possesses proven customer service skills Detail-oriented and has good organizational skills Strong teamwork and interpersonal skills at all levels Good analytical problem-solving and conceptual skills Must be a motivated self-starter 1-2 years of professional experience electronic e-billing or accounting experience is preferred but not required Bachelor s degree is desired but not required Benefits Perks That Support You Onit offers a comprehensive total rewards package designed to support the whole employee at work and beyond Health Coverage Employee and immediate family members Time Away Flexible paid time off and 10 company paid holidays annually Family Support Exceptional paid leave for birth parents non-birth parents and caregivers Onit also offers surrogacy and adoption reimbursement Income Protection 100 employer-paid life and disability insurance Additional Coverage Options Voluntary benefits including hospital indemnity critical illness accident and even pet insurance Tax-Advantaged Accounts Flexi NPS Community Engagement One paid volunteer day each year to give back to the community Our Commitment to Applicants We know that not everyone will check every box in a job description At Onit we value diversity inclusion and authenticity If you re excited about this role but your experience doesn t align perfectly with every qualification we encourage you to apply You may be exactly who we re looking for Onit Values Customer First - Customer success is our success We deliver value listen and act on customer needs Purposeful Innovation - Innovation fuels our growth We harness creativity to solve problems and lead with the intentions and expertise Win as One - Teamwork is how we win We are accountable act with integrity and communicate openly Intentional Growth - Our people are the difference We create an workplace with compelling work impactful contributions and career growth

📌 Vendor Services Coordinator (Pune)
🏢 Onit
📍 Pune