Handle inbound and outbound customer calls emails and messages professionally Resolve customer issues promptly and escalate cases when required Maintain accurate records of customer interactions in CRM systems Follow up with customers to ensure their concerns are completely resolved Ensure high levels of customer satisfaction through polite and proactive communication Coordinate with internal departments like sales service logistics and technical teams Meet daily weekly targets for call handling resolution time and service quality Provide feedback to management on recurring customer issues Maintain company standards and represent the brand positively Job Type Permanent Pay 10 000 00 - 15 000 00 per month Work Location In person
📌 Customer Care Executive (Jammu)
🏢 Am hyundai, poonch
📍 Jammu
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