About Providence Providence one of the US s largest not-for-profit healthcare systems is committed to high quality compassionate healthcare for all Driven by the belief that health is a human right and the vision Health for a better world Providence and its 121 000 caregivers strive to provide everyone access to affordable quality care and services Providence has a network of 51 hospitals 1 000 care clinics senior services supportive housing and other health and educational services in the US Providence India is bringing to fruition the transformational shift of the healthcare ecosystem to Health 2 0 The India center will have focused efforts around healthcare technology and innovation and play a vital role in driving digital transformation of health systems for improved patient outcomes and experiences caregiver efficiency and running the business of Providence at scale Why Us Best In-class Benefits Inclusive Leadership Reimagining Healthcare Competitive Pay Supportive Reporting Relation Profile Background The Technical Writer produces high-quality documentation that contributes to the overall success of our products and works collaboratively with IT Administrators and Engineers to make our products easier to use Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all What will you be responsible for Create update and maintain engineering-focused technical documentation including user manuals technical guides system designs installation instructions and maintenance procedures Develop complex product documentation that caters to engineering teams field service technicians and technical end-users Adapt documentation based on project updates new features and engineering changes Participate in engineering meetings and project briefings to understand product requirements changes and technical challenges Interview subject matter experts SMEs to capture detailed technical information and translate it into clear structured documentation Provide technical diagrams flowcharts and detailed step-by-step guides as needed to support complex engineering concepts Ensure documentation is accessible and structured for easy reference updates and version tracking Leverage AI-assisted writing tools e g ChatGPT Microsoft Copilot Grammarly or similar to generate document drafts summarize meeting notes and enhance clarity or consistency across technical materials Continuously explore emerging AI documentation tools for translation taxonomy management and technical diagram generation Who are we looking for 3-5 years of experience in technical writing within an engineering or technology-focused environment Proven experience documenting complex engineering products systems or infrastructure Proficiency with documentation tools such as Confluence Adobe Acrobat creator Sharepoint or similar Experience with version control systems e g Git and technical diagramming tools e g Visio Lucidchart SQL Familiarity with Agile development processes and experience working closely with engineering teams Strong understanding of technical engineering concepts such as hardware systems infrastructure and field service processes Excellent technical writing editing and proofreading skills Strong attention to detail organizational and project management abilities Effective communicator with the ability to work independently and within a cross-functional engineering team Familiarity with AI-powered authoring and content management tools e g GitHub Copilot Notion AI Azure OpenAI Understanding of ethical AI usage data privacy and content validation best practices Experience using AI to optimize workflows such as version summaries changelog generation or knowledge base curation Providence s vision to create Health for a Better World aids us to provide a fair and equitable workplace for all in our employment whether temporary part-time or full time and to promote individuality and diversity of thought and background and acknowledge its role in the organization s success This makes us committed towards equal employment opportunities regardless of race religion or belief color ancestry disability marital status gender sexual orientation age nationality ethnic origin pregnancy or related needs mental or sensory disability HIV Status or any other category protected by applicable law In furtherance to our mission in building a more inclusive and equitable environment we shall from time to time undertake programs to assist uplift and empower underrepresented groups including but not limited to Women PWD Persons with Disabilities LGTBQ Lesbian Gay Transgender Bisexual or Queer Veterans and others We strive to address all forms of discrimination or harassment and provide a secure and confidential process to report any misconduct Contact our Integrity hotline also read our Code of Conduct

📌 Senior Technical Writer (Telangana)
🏢 PROVIDENCE GLOBAL CENTER
📍 Telangana