Key Responsibilities Make outbound calls to potential and existing customers to introduce jewellery collections offers and services Handle inbound customer queries politely and provide accurate product information Maintain and update customer data in the system with high accuracy Conduct follow-up calls for inquiries appointments and purchase confirmations Perform customer feedback calling to understand their experience and service satisfaction Schedule store visits and coordinate with the sales team for customer appointments Maintain a record of daily calls lead status and follow-ups Build and maintain positive relationships with customers to improve retention and loyalty Provide regular reports on customer responses leads and feedback to management Required Skills Qualifications Good communication skills in English and local languages Pleasant polite and skilled phone etiquette Basic computer knowledge and ability to enter data accurately Prior experience in telecalling customer service or retail jewellery experience preferred Ability to handle customer queries patiently and confidently Robust attention to detail and good organisational skills Job Type Full-time Pay 15 000 00 - 20 000 00 per month Benefits Food provided Work Location In person

📌 Telecaller (Gujarat)
🏢 NPJ JEWELLERS
📍 Gujarat