About the Role Grade Level for internal use 09 The Team Evaluated Bonds Client Services Team is r esponsible for maintaining smooth running of the day-to-day operations as well as assisting internal and external pricing clients with services ranging from pre-sales to post-sales across different asset classes such as Fixed Income Equity Securitized Products Certain operational tasks such as data delivery customer support and client relationships will also be part of this role The Impact The successful candidate will form a key part of the Evaluated Bonds Client Services Team responsible for maintaining smooth running of the day-to-day operations as well as assisting internal and external pricing clients with services ranging from pre-sales to post-sales across different asset classes such as Fixed Income Equity Securitized Products Working closely with key stakeholders and other functions within the wider global team - Sales Business Development Product Management Business Analysts Technology - the role requires supporting the requests and questions from the internal and external clients Candidate will work closely with Global Team in Noida Gurgaon Singapore London and New York and would require working in rotational shift supporting all regions What s in it for y ou The candidate will be working closely with the Evaluators and key stakeholders and other functions within the wider global team - Client Sales team Business Development Product Management Business Analysts and Technology team Responsibilities Understanding prospect client requirements and ensuring all clients sales queries are responded quickly and efficiently On-boarding internal and external clients for multiple EVB pricing products and assisting them through data integration process Ability to conduct client calls for demos for newly on-boarded clients or for resolving any client query issues raised and proactively monitoring data deliveries to ensure uninterrupted services to the client Managing daily requests queries received from the clients and handling escalations if any and should ensure smooth d elivery of set targets with desired quality parameters Improve service database quality by identifying patterns of client queries and identification of opportunities to enhance operational efficiency and data quality improvement projects User acceptance testing for new or enhanced product functionality Ability to work independently communicate effectively while liais ing with counterparts stakeholders globally and work as ambassador for the team Must have general understanding of financial markets with g ood understanding of Fixed Income Market - Corporates Sovereign Municipals Securitized Bonds as well as Equity Market Also should be keen to expand knowledge What We re Looking For Education and experience Graduate degree Post-Graduate or equivalent in ideally Finance Economics or Business Must Understanding of financial markets Good knowledge of different types of fixed income instruments and equities Desirable Good Knowledge of Microsoft applications SQL databases and Python Any prior experience in equivalent role would be preferred Knowledge Skills Abilities Working Knowledge of Microsoft Office programs Good knowledge of SQL and Excel VBA will be desirable Multi-tasking time management and ability to prioritize tasks Strong analytical and interpersonal skills About S P Global Market Intelligence At S P Global Market Intelligence a division of S P Global we understand the importance of accurate deep and insightful information Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence and make decisions with conviction For more information visit www spglobal com marketintelligence What s In It For You Our Purpose Progress is not a self-starter It requires a catalyst to be set in motion Information imagination people technology-the right combination can unlock possibility and change the world Our world is in transition and getting more complex by the day We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow At S P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities We Accelerate Progress Our People We re more than 35 000 strong worldwide so we re able to understand nuances while having a broad perspective Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it We are changing the way people see things and empowering them to make an impact on the world we live in We re committed to a more equitable future and to helping our customers find new sustainable ways of doing business We re constantly seeking recent solutions that have progress in mind Join us and help create the critical insights that truly make a difference Our Values Integrity Discovery Partnership At S P Global we focus on Powering Global Markets Throughout our history the world s leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you and your career need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards small perks can make a big difference For more information on benefits by country visit https spgbenefits com benefit-summaries Global Hiring and Opportunity at S P Global At S P Global we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills experience and contributions Our hiring practices emphasize fairness transparency and merit ensuring that we attract and retain top talent By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets Recruitment Fraud Alert If you receive an email from a spglobalind com domain or any other regionally based domains it is a scam and should be reported to reportfraud spglobal com S P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment delivery of equipment Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to EEO Compliance spglobal com and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster http www dol gov ofccp regs compliance posters pdf eeopost pdf describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - https www dol gov sites dolgov files ofccp pdf pay-transp 20English formattedESQA508c pdf 20 - Professional EEO-2 Job Categories-United States of America OPRTON202 1 - Middle Professional Tier I EEO Job Group Job ID 319527 Posted On 2025-09-26 Location Gurgaon Haryana India

📌 Operations Specialist, Operations (Haryana)
🏢 S&P Global
📍 Haryana