Developer ServiceNow ServiceNow Lead Job Title Developer ServiceNow ServiceNow Lead Business Area London Technology Job Type FTE Permanent Position Location Microland Limited CC OMC 12th floor Citrine BWTC Bangalore - 48 Days Hours of Work 24 X 7 X 365 Working Model WFH WFO Hybrid Reports to Service Delivery Manager About Us Microland s delivery of digital and Connect with the Best exists to create a world where technology does more and intrudes less We will make it easier for enterprises to adopt the NextGen Digital infrastructure We enable this using our expertise in Cloud and Data Centers Networks Digital workplaces Cybersecurity and Industrial IoT - ensuring the embrace of brilliance is predictable reliable and stable Our core values include Customer Centricity Excellence Ingenuity Integrity and Respect What is Expected of you 1 Work would be 75 development and 25 Managing Team 2 5 - 8 years of relevant experience in ServiceNow Development 3 Positive experience in ITSM ITAM ITOM and HRSD 4 Handling Incident request would be an added advantage 5 Good communication 6 Capability to manage team preferred Skills Experience 1 The role primarily focuses on development activities accounting for approximately 75 of the responsibilities with the remaining 25 dedicated to team management and leadership 2 Candidates should possess between 5 and 8 years of relevant experience in ServiceNow development demonstrating a strong technical background and hands-on expertise 3 In-depth experience with IT Service Management ITSM IT Asset Management ITAM IT Operations Management ITOM and Human Resources Service Delivery HRSD modules are mandatory 4 Prior experience in handling incidents and service requests for ServiceNow related queries will be considered an additional advantage 5 Excellent communication skills both verbal and written are essential for effective collaboration and stakeholder engagement 6 Proven ability to manage and lead a team is preferred with experience in supervising or mentoring team members viewed favorably