Role Summary We are hiring a Junior CRM Executive who will handle client interactions and maintain client databases using Excel The role requires intermediate-level Excel proficiency to manage data generate reports and maintain accuracy in tracking leads client status and communication history Key Responsibilities Handle daily client communication via calls WhatsApp or emails Maintain and update client records in Excel-based trackers Use Excel to o Create client follow-up dashboards o Apply filters VLOOKUP HLOOKUP IF statements o Use Pivot Tables and conditional formatting for reporting Ensure 100 accuracy in data entry and timely updates Monitor client journey and escalate issues when needed Prepare basic performance and follow-up reports for internal teams Coordinate internally for lead closure and service delivery tracking Required Skills Proficiency in Excel Intermediate level o VLOOKUP XLOOKUP o Pivot Tables o IF statements o Conditional Formatting o Basic Charting Sorting Strong communication skills to manage clients confidently Detail-oriented approach with accountability for timelines Language flexibility - clear communication is more important than language fluency Self-motivated and able to manage repetitive tasks with efficiency Preferred Qualifications Graduate in any discipline 0-2 years of experience in client coordination CRM data handling Interns or freshers with strong Excel knowledge and communication skills can apply Job Types Full time Permanent Pay 11 187 71 - 22 000 00 per month Work Location In person

📌 Crm Executive (New Delhi)
🏢 Fusion 3 Experiential Marketing
📍 New Delhi