About Northern Trust Northern Trust a Fortune 500 company is a globally recognized award-winning financial institution that has been in continuous operation since 1889 Northern Trust is proud to provide innovative financial services and guidance to the world s most successful individuals families and institutions by remaining true to our enduring principles of service expertise and integrity With more than 130 years of financial experience and over 22 000 partners we serve the world s most sophisticated clients using leading technology and exceptional service for Analyst HR learning Development Role Department Under general supervision but working independently most of the time the Learning Development L D Analyst is responsible for maintaining and proactively enhancing core processes related to Learning Development in terms of logistics reporting metrics invoice management communications training facility management and Learning Management System LMS maintenance to ensure the services delivered are impactful professional and cost efficient This role will work closely with other members of the Learning Development team Reporting to the Senior Consultant - Team Leader L D Operations this role will service the APAC region but will also be involved in global activities and projects as well The key responsibilities of the role include Act as an administrator on our Learning Management System LMS setting up and maintaining courses and classes completing content testing audit and or maintenance activities Provide LMS support to our stakeholders by responding to help tickets and email queries in a timely manner Provide local support to the Learning Facilitation and Design teams in APAC Create run and distribute Analytics Reports Provide metrics to key stakeholders e g attendance survey results e-learning metrics etc Identify and resolve simple to moderately complex issues referring more complex problems to supervisors expertsContribute to the creation and maintenance of Standard Operating Procedures for all work processes May coach team members on new skills and or act as an onboarding buddy May have direct interaction with mid-to-senior level leadersMay support team on vendor usage and contract management training and system requirements and completion deadlines for courses Work towards becoming proficient in all areas of the job Work effectively as a team member but also independently Skills Qualifications Candidates with minimum 1 year of experience in L D Training coordination can apply Excellent verbal and written communication skills required Solid organizational skills and attention to detail Strong analytical and problem-solving skills Project Management skills experience is advantageous Experience in HR L D or customer service and support is highly beneficial Learning Platforms knowledge is advantageous but not essential Strong MS Office Suite specifically MS Excel is beneficial A College or University degree and or relevant work experience in a Learning Development function or similar is required Working with Us As a Northern Trust partner greater achievements await You will be part of a flexible and collaborative work culture in an organization where financial strength and stability is an asset that emboldens us to explore new ideas Movement within the organization is encouraged senior leaders are accessible and you can take pride in working for a company committed to assisting the communities we serve Join a workplace with a greater purpose We d love to learn more about how your interests and experience could be a fit with one of the world s most admired and sustainable companies Build your career with us and apply today MadeForGreater Reasonable accommodation Northern Trust is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation for any part of the employment process please email our HR Service Center at MyHRHelp ntrs com We hope you re excited about the role and the opportunity to work with us We value an inclusive workplace and understand flexibility means different things to different people Apply today and talk to us about your flexible working requirements and together we can achieve greater About Our Bangalore Office The Northern Trust Bangalore office established in 2005 is home to over 5 600 employees In this stunning office space we offer fantastic amenities which include our Arrival Hub - Jungle the GameZone and the Employee Experience Zone that appeal to both clients and employees Learn more