Founded in 2016 Katalon is the category leader in AI-augmented software testing empowering hybrid testers those blending manual automation and AI skills to deliver exceptional digital experiences Katalon enables software teams of any size to deliver world-class customer experiences faster easier and more efficiently Since its first launch Katalon has experienced tremendous growth serving more than 30 000 teams across 80 countries many of which are in the Fortune Global 500 Katalon has been named a G2 Leader in software testing for 11 consecutive quarters and a Outstanding Place to Work for three consecutive years About the Role We are seeking a Senior Deal Desk Specialist to lead complex deal structuring pricing governance and cross-functional execution across our Quote-to-Cash Q2C lifecycle This role sits at the intersection of Sales Legal Finance and RevOps and plays a critical part in enabling high-quality scalable deal execution You ll be responsible for managing non-standard pricing workflows ensuring contract and commercial compliance coordinating quote approvals validating ARR bookings and streamlining our vendor onboarding and quote automation processes If you re passionate about solving cross-functional deal challenges improving efficiency through automation and being a trusted advisor to Sales this role is for you Key Responsibilities Deal Structuring Commercial Governance Lead non-standard pricing review and approval workflows across Sales Finance and Legal Ensure pricing decisions comply with internal policies margin thresholds and revenue recognition standards Act as a strategic advisor on deal constructs to optimize for both speed and profitability Contract Compliance Oversight Own the commercial compliance review of all contracts to ensure alignment with approved terms discounts and deal structures Partner with Legal and Finance to ensure all executed agreements meet internal audit SOX and revenue requirements Quote-to-Order Execution Support Support end-to-end Q2C execution including quote creation amendment handling and order form accuracy in CPQ CRM Collaborate with Sales RevOps and Deal Desk stakeholders to resolve bottlenecks and enable timely order processing ARR Booking Validation Reporting Own ARR booking reconciliation between Salesforce and Power BI ensuring accuracy of reported figures Flag discrepancies and work cross-functionally to maintain booking data integrity and alignment with revenue policy Vendor Onboarding Documentation Serve as the point of contact for coordinating new vendor onboarding ensuring all necessary documentation is complete and compliant Maintain a clear repository of vendor engagement records and approvals for audit readiness Process Automation Optimization Drive initiatives around quote automation approval routing and workflow logic to reduce manual intervention and deal cycle time Partner with Systems and RevOps teams to identify and implement scalable improvements to Q2C systems and tooling Success Metrics Improved average deal cycle time for complex approvals Reduced manual booking discrepancies Salesforce vs Power BI Higher sales satisfaction with Deal Desk responsiveness and guidance Requirements Qualifications Bachelor s degree in Business Finance or a related field 3-4 years of experience in Deal Desk Sales Operations or Revenue Operations within a SaaS or tech environment Strong command of Salesforce CPQ DealHub preferred and contract execution workflows Proven track record managing complex pricing approvals compliance reviews and automation initiatives Strong attention to detail with a systems and process optimization mindset Excellent cross-functional communication and stakeholder management skills Why Join Us Lead Strategic Deal Execution - Play a central role in shaping how we structure and close deals at scale Drive Operational Excellence - Own key workflows that directly impact revenue and efficiency Be a Cross-Functional Partner - Work closely with Sales Legal Finance and RevOps leadership Champion Automation - Help build scalable workflows and smarter Q2C systems Benefits At Katalon we bring together self-starting open-minded and talented people while actively promoting a transparent and growth-enabling working environment But don t just take our word for it Take a better look below Total Remuneration Satisfying your financial goals through competitive compensation and periodic performance bonuses Growth Rewards Thriving professionally through employee enablement a culture of trust and rewarding performance Physical Mental Health Staying healthy through comprehensive health plans and generous paid leaves Diversity Equity Inclusion Becoming part of a global team that celebrates differences and equal opportunity Katalon is proud to be an equal-opportunity employer We care about our people and celebrate our differences We want to work with talented collaborative and innovative people We do not discriminate in hiring or any employment decision based on race color religion national origin age sex including pregnancy childbirth or related medical conditions marital status ancestry physical or mental disability genetic information veteran status gender identity or expression sexual orientation or other characteristics protected by law