Job Title

Zonal Sales Manager - Business Loans - Prime Market

Business Unit

RA Business Loans - Prime

Reporting To

National Sales Manager

Job Function and Role Type

Sales, Supervisor, Extensive Travel Required

Version No

2.0

Job Purpose

Lead a zonal team for the Business Loan vertical to achieve targets in business volume, yield, and cross-sell while ensuring operational excellence through controlled TAT and FTR.

Key Responsibilities

Sales Strategy & Target Achievement

Exceed business volume targets across yield and cross-sell; Devise strategies to achieve monthly numbers and review branch performance. Track DSA vertical business and coordinate with channel partners for increased numbers.

Team Management & Development

Hire, mentor, and groom ASM/SM/HBL teams for higher roles; Conduct performance reviews and ensure high motivation levels. Train internal and external channels to enhance productivity and lead generation.

Operational Excellence

Coordinate with Credit, Collections, and Operations for smooth business flow. Monitor yield and cost of acquisition, focusing on low-cost channels. Communicate management initiatives effectively to all sourcing points.

Customer Satisfaction

Reduce TAT and resolve customer complaints with priority. Conduct customer surveys and ensure correct communication by the team.

Distribution Planning & Optimization

Analyze distribution potential and develop low-cost channels.



Plan promotional activities to increase lead generation and revenue.

Education:

Graduate, Postgraduate preferred.

Certifications:

None specified.

Key Competencies

Team management, sales and influencing, banking product knowledge, planning and organizing, communication.

Major Stakeholders

Branch Banking Team, Channel Partners, Operations, Product Team, Credit Team.

About HDFC Bank

HDFC Bank is one of India’s leading private banks. The Housing Development Finance Corporation Limited or HDFC Ltd was among the first financial institutions in India to receive an “in principle” approval from the Reserve Bank of India (RBI) to set up a bank in the private sector. This was done as part of RBI’s policy for liberalization of the Indian banking industry in 1994. HDFC Bank was incorporated in August 1994 in the name of HDFC Bank Limited, with its registered office in Mumbai, India. The bank commenced operations as a Scheduled Commercial Bank in January 1995. As of March 31, 2026, the Bank’s distribution network was at 9,689 branches and 21,172 ATMs across 4,175 cities / towns as against 9,455 branches and 21,139 ATMs across 4,150 cities / towns as of March 31, 2025. 50% of the branches are in semi-urban and rural areas. In addition, the Bank has 14,400 business correspondents, which are primarily manned by Common Service Centres (CSC). The Bank’s international operations comprise five branch

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📌 ZSM-BL-Prime Mkt (Lucknow)
🏢 HDFC Bank
📍 Lucknow