We have an exciting opportunity with our client, Kasttech Software, for a Workday Delivery Head .

Role Summary The Workday Delivery Head is responsible for leading the end-to-end delivery, governance, and operational excellence of Workday implementations, support engagements, and transformation programs. This role oversees delivery teams across Workday HCM, Payroll , Finance, Integrations, Reporting, Security, and AMS services while ensuring customer satisfaction, profitability, quality, and scalable delivery processes.

The ideal candidate combines strong Workday functional and program management expertise with leadership capabilities to drive large-scale enterprise transformations.

Key Responsibilities

Delivery Leadership

- Lead end-to-end delivery of Workday implementation, enhancement, and support programs.
- Establish delivery governance, project management standards, and operational KPIs.
- Ensure projects are delivered on time, within budget, and with high customer satisfaction.
- Manage multiple concurrent enterprise Workday programs globally.
- Drive delivery excellence and continuous process improvement.

Stakeholder Management

- Act as the executive escalation point for customers and internal leadership.
- Build strong relationships with client executives, HR leaders, IT teams, and business stakeholders.
- Conduct steering committee meetings and provide delivery status updates.
- Collaborate with sales and account management teams during pre-sales and solution discussions.

Team Leadership

- Lead and mentor Workday consultants, project managers, architects, and delivery managers.




- Drive resource planning, utilization, competency development, and workforce scaling.
- Build high-performing delivery teams and succession plans.
- Promote a culture of collaboration, accountability, and innovation.

Delivery Governance & Quality

- Define delivery frameworks, methodologies, templates, and best practices.
- Ensure compliance with organizational standards and Workday implementation methodology.
- Monitor delivery risks, issues, and mitigation strategies.
- Conduct delivery reviews, quality audits, and performance tracking.

Financial & Operational Management

- Own delivery P&L;, revenue forecasting, margins, and utilization metrics.
- Track project financials and ensure profitability targets are met.
- Optimize delivery operations and improve efficiency.
- Support business growth through delivery capability expansion.

Practice Development

- Contribute to Workday practice growth strategy.
- Support capability building across Workday HCM, Finance, Integrations, Security, Reporting, and AMS.
- Develop reusable accelerators, frameworks, and solution assets.
- Stay updated with Workday releases, market trends, and emerging technologies.

Required Skills & Qualifications

Education





- Bachelor’s degree in Engineering, Computer Science, Information Systems, HR, Business Administration, or related field.
- MBA or equivalent qualification preferred.

Experience

- 12+ years of IT consulting or enterprise application delivery experience.
- 7+ years of Workday implementation and delivery leadership experience.
- Experience managing large-scale global Workday transformation programs.
- Strong background in Workday HCM, Payroll, Finance, Integrations, Security, and Reporting.
- Experience handling AMS/support engagements and managed services.

Technical & Functional Skills

- Strong understanding of Workday architecture and deployment methodology.
- Expertise in program management, delivery governance, and stakeholder management.
- Experience with Agile, Waterfall, and hybrid delivery models.
- Knowledge of Workday Studio, EIB, Core Connectors, Prism, and Reporting preferred.
- Familiarity with integration technologies and enterprise systems.

Leadership Skills

- Strong people management and mentoring skills.
- Excellent communication and executive presentation skills.
- Solid analytical, problem-solving, and decision-making abilities.
- Ability to manage global and cross-functional teams.

Preferred Certifications

- Workday HCM Certification
- Workday Financials Certification
- Workday Multiple Certifications

Welcome to a career with heart!! If this opportunity interests you, I'd be happy to hear from you. Please send your updated resume and contact details to [email protected]

📌 Workday Offshore Delivery Head (Hyderabad)
🏢 IQNOUS TECHNOLOGIES
📍 Hyderabad