- Jobs4fresher Team
- November 27, 2023
- Any Graduate, 2021 Batch, 2022 Batch, 2023 Batch, B.Com/M.Com, B.E/B.Tech, B.Sc/M.Sc, BBA/MBA, BCA/MCA, Experienced Jobs, Featured, Fresher Jobs, india, IT Jobs, Jobs, Maharashtra, Nashik, Offcampusjobs

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WNS Global Off Campus Drive:-

WNS Global is hiring candidates for the role of Assistant Manager – Operations for the Nashik, Maharashtra, India location. The complete details about WNS Global Off Campus Drive are as follows.

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Company Name:- WNS Global Limited

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Recruitment & Staffing

Job Position:- Assistant Manager – Operations

Job Location:- Nashik, Maharashtra, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Required Qualifications & Skills:-

- Graduate / Post Graduate
- Proven experience in customer service preferred. Will be an additional advantage if experience is in an order management or e-commerce setting.
- Strong communication skills with a clear and professional voice tone.
- Proficiency in using Salesforce Platform and Dial Pad/Avaya Phone systems
- Excellent problem-solving skills and ability to think critically in high-pressure situations.
- Empathetic and patient approach when interacting with customers, maintaining a positive attitude.
- Strong attention to detail and accuracy in recording and conveying information.
- Ability to adapt to changes in processes and technology and learn quickly.
- Familiarity with US customer service standards and cultural nuances.
- Availability to work flexible hours, including evenings and weekends as needed.

Roles & Responsibilities:-

- Order Management Process Specialist (Voice Support – US Customers)
- Email Management
- Manage day to day Operations, team management, team development skills.
- Ability to create presentations, business cases and white papers, Create Power Bi Presentations, Excellent communication skills – should be able to converse with US based clients & professional in MS Office (especially Excel).
- Resilient and lateral thinking capability, Strong stakeholder and relationship management.




- Experience in Shipping Domain Preferable
- Good understanding about export , Import processes.
- Identify opportunities for process improvements and customer service enhancements to optimize the order management experience.
- Stay up-to-date with product knowledge, company policies, and industry trends to effectively address customer queries.
- Follow established guidelines for handling sensitive customer information and maintaining data privacy and security.

WNS Global Off Campus Drive Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-Campus Jobs Apply Link Oracle Click here Genpact Click here Siemens Click here ZOHO Click here Google Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

Discover more

Computer Science

Internships

Job Listings

WNS Global Off Campus Drive:-

WNS Global is hiring candidates for the role of Assistant Manager – Operations for the Nashik, Maharashtra, India location. The complete details about WNS Global Off Campus Drive are as follows.

??? ????? ????????? ???????? ???????- ??? ?????? ?? ??? ???'?

Company Name:- WNS Global Limited

Discover more

City & Local Guides

Resumes & Portfolios

Recruitment & Staffing

Job Position:- Assistant Manager – Operations

Job Location:- Nashik, Maharashtra, India

Salary Package:- As per Company Standards

Job Type:- Full-time

Required Qualifications & Skills:-

- Graduate / Post Graduate
- Proven experience in customer service preferred. Will be an additional advantage if experience is in an order management or e-commerce environment.




- Strong communication skills with a clear and professional voice tone.
- Proficiency in using Salesforce Platform and Dial Pad/Avaya Phone systems
- Excellent problem-solving skills and ability to think critically in high-pressure situations.
- Empathetic and patient approach when interacting with customers, maintaining a positive attitude.
- Solid attention to detail and accuracy in recording and conveying information.
- Ability to adapt to changes in processes and technology and learn quickly.
- Familiarity with US customer service standards and cultural nuances.
- Availability to work flexible hours, including evenings and weekends as needed.

Roles & Responsibilities:-

- Order Management Process Specialist (Voice Support – US Customers)
- Email Management
- Manage day to day Operations, team management, team development skills.
- Ability to create presentations, business cases and white papers, Create Power Bi Presentations, Excellent communication skills – should be able to converse with US based clients & professional in MS Office (especially Excel).
- Resilient and lateral thinking capability, Strong stakeholder and relationship management.
- Experience in Shipping Domain Preferable
- Good understanding about export , Import processes.
- Identify opportunities for process improvements and customer service enhancements to optimize the order management experience.
- Stay up-to-date with product knowledge, company policies, and industry trends to effectively address customer queries.
- Follow established guidelines for handling sensitive customer information and maintaining data privacy and security.

WNS Global Off Campus Drive Application Process:- Apply In Below Link Apply Link:- Click Here To Apply (Apply before the link expires)

Note: – Only shortlisted candidates will receive the call letter for further rounds

Join Our Telegram Group (40000+ members):- Click Here To Join Follow Us On Instagram For Off-Campus Drive Updates Apply For Other Off-Campus Jobs Off-Campus Jobs Apply Link Oracle Click here Genpact Click here Siemens Click here ZOHO Click here Google Click here Top MNCs Hiring ( 100+ Job Openings) , Upload Your Resume ?

📌 WNS Global Off Campus Drive | Assistant Manager – Operations (Maharashtra)
🏢 Fresher Jobs
📍 Maharashtra