Dear Candidate,

Greetings from TATA Consultancy Services.

Thank you for expressing your interest in exploring a career possibility with the TCS Family.

We are delighted to invite you for a discussion to get to know more about you and your skilled experience. The interview will be in person.

At this interview you will have a technical discussion followed by a management & HR round*. Feel free to ask any questions you may have about our hiring process, the position, or our company.

TCS is hiring for Service Desk Engineer Position for Noida Location.

Interview date : 08 -AUG-26

Exp : 4 years to 15 years

Mode: Face to Face Interview.

Venue : TATA Consultancy Services Yamuna Tower VI, Assotech Business Cresterra, Plot No.22, Noida-Greater Noida Expy, Sector 135, Noida, Uttar Pradesh 201304

Please find the below JD

- Strong communication skills to handle global customers

- Prior Service Desk Experience
- Strong technical knowledge of information technology systems and infrastructure

- Knowledge of MS office/O365
- Basic knowledge of L1 troubleshooting
- Basic understanding of Network components




- Categorize and record reported queries and provide solutions
- Acting as a point of contact to support service users and customers
- Monitor issues from start to resolution
- Escalate, if needed, unresolved problems to a higher level of support
- Provide essential online security advice and support 24x7 rotational shifts
- Being accountable for resolving the incidents via workaround or permanent fix
- Ensuring assigned reports are maintained and up-to-date

- Knowledge of ITIL framework

Practical Knowledge of an ITSM tool Interested Candidate Please share the below Details:

1. Total Exp :

2. Relevant Exp
3. Contact No. :

4. Current CTC

5. Expected CTC

6. Agree with face to Face :
1. Preferred Location :

2. Notice period

3. Current Company
4. Highest Qualification : (Regular/Part Time):

5. Any Gap

6. Duration of Gap
7. Have you Earlier worked with TCS(Yes /No) :

Thanks & Regards,

Tripti Dhyani

Human Resources Talent Acquisition Group

Mail to: [email protected]

📌 Walkin with Tcs || Service desk || Noida || 8-Aug-26 (Delhi)
🏢 Tata Consultancy Services
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