Job Title: International Voice Process (US Client)
Location: Noida / On Site
Experience: Fresher
Shift: US Shift (Night Shift)
Employment Type: Full-time
Key Responsibilities
- Handle customer interactions via voice calls professionally and courteously.
- Assist customers with inquiries, concerns, and service-related requests.
- Provide accurate information and resolve customer issues within defined timelines.
- Maintain detailed records of customer interactions and transactions.
- Meet quality, productivity, and customer satisfaction targets.
- Follow company policies, processes, and compliance guidelines.
- Collaborate with team members and supervisors to improve customer experience.
Eligibility Criteria
- Graduate Only (Except B.Tech/BE).
- Freshers are welcome to apply.
- Excellent verbal communication skills in English.
- Basic computer knowledge and typing skills.
- Willingness to work in US shifts (Night Shifts).
- Strong interpersonal and problem-solving skills.
Preferred Skills
- Good listening and communication abilities.
- Positive attitude and customer-centric approach.
- Ability to handle pressure and multitask.
- Quick learner with adaptability to new processes.
Benefits
- Attractive salary package, Salary best in industry
- Both Side Cab facility
- Training and growth opportunities opportunities.
- Dinner allowance will provide
- Friendly and professional work environment.