Role & responsibilities

- Follow up with US insurance companies to check the status of outstanding medical claims.

- Analyze denied, rejected, and unpaid claims and take appropriate action for resolution.

- Verify claim status, payment details, and eligibility through payer portals or phone calls.

- Work with insurance representatives to resolve claim issues and secure timely reimbursements.

- Document all call details, claim updates, and follow-up actions accurately in the billing system.

- Identify denial reasons and coordinate with internal teams for claim corrections and resubmissions.

- Ensure compliance with HIPAA guidelines and client-specific quality standards.

- Meet daily productivity, quality, and collection targets.





- Prioritize accounts based on aging and follow-up requirements.

- Maintain qualified communication with insurance representatives and internal stakeholders.

Preferred candidate profile

- Good verbal communication skills in English.

- Basic knowledge of Medical Billing and Revenue Cycle Management (preferred).

- Ability to analyze claim denials and resolve AR issues.

- Basic computer proficiency and typing skills.

- Freshers with good communication skills or experienced AR Callers are welcome to apply.

📌 Walk-in || International Voice Process (Chennai)
🏢 E Care India
📍 Chennai