- Lead the tracking team to monitor all buses 24/7 via GPS software
- Ensure route & schedule compliance and report deviations, delays, or over speeding
- Handle alerts & emergencies like breakdowns, accidents, or geofence breaches
- Coordinate with drivers, operations, and maintenance for quick resolution
- Prepare daily reports on fleet movement, exceptions, and driver behavior
- Train & supervise operators and manage shift rosters/attendance
- Maintain data accuracy and report GPS/device issues to tech team