Role: UX Techno Functional

Location: Remote.

Position

Summary

We are seeking an experienced Product Designer who combines the mindset of a Product Manager, the research skills of a UX Strategist, and the design expertise needed to create intuitive, AI-driven user experiences. This role is focused on UX discovery, product strategy, and human-centered design, rather than front-end implementation or visual design execution.

The ideal candidate excels at uncovering user needs, defining product direction, and designing AI-powered workflows that improve user productivity while maintaining transparency and human control.

Key Responsibilities

Lead end-to-end product discovery by identifying user problems and translating research into actionable product opportunities.

Conduct qualitative and quantitative user research, stakeholder interviews, contextual inquiries, and user shadowing sessions.

Facilitate design thinking workshops to define problems, align stakeholders, and prioritize solutions.

Develop user personas, customer journey maps, service blueprints, and workflow models.

Define product strategy, user experience vision, and MVP recommendations based on research insights.

Design AI-powered user experiences, including conversational interfaces, Copilot experiences, prompt-driven workflows, and intelligent assistants.

Create human-in-the-loop workflows, approval processes, review queues, and AI governance patterns that ensure users remain in control.

Collaborate closely with business stakeholders, Medical Affairs teams, engineering, product management, and leadership throughout the product lifecycle.

Conduct usability testing, synthesize findings, and iterate designs based on user feedback and measurable outcomes.

Drive data-informed product decisions by balancing business goals, user needs, and technical feasibility.

Required Qualifications

7+ years of experience in Product Design, UX Strategy,



Service Design, or Product Experience Design.

Proven experience leading UX discovery and product strategy initiatives.

Robust background in user research methodologies, stakeholder interviews, contextual inquiry, and usability testing.

Experience creating personas, journey maps, user flows, and defining end-to-end customer experiences.

Demonstrated ability to define product vision, prioritize features, and recommend MVP scope.

Experience designing AI-enabled products, intelligent assistants, Copilot experiences, conversational interfaces, or automation workflows.

Strong understanding of human-centered design principles and Design Thinking methodologies.

Excellent communication and facilitation skills with the ability to influence cross-functional stakeholders.

Experience working collaboratively with engineering, product, business, and executive leadership teams.

Preferred Qualifications

Experience designing solutions for Medical Affairs, Healthcare, Life Sciences, or regulated industries.

Experience with AI Workbench, multi-agent platforms, prompt engineering, or conversational AI products.

Familiarity with workflow automation, approval processes, and human-in-the-loop decision frameworks.

Experience defining product roadmaps and aligning business strategy with user needs.

What We're Looking For The ideal candidate should be able to answer questions such as:

What user problem are we solving?

Who is the primary user, and what are their goals?

Why does the current workflow exist?

How can AI improve the user experience while maintaining trust and control?

What should the MVP include, and why?

How should research findings influence product strategy?

Nice to Have

Experience working with AI-assisted products, intelligent automation, or enterprise SaaS platforms.

Background in Medical Affairs or healthcare product design.

Experience collaborating with cross-functional teams in agile product environments.

📌 UX Techno Functional (India)
🏢 Virtual Labs
📍 India