Position: Transport Operations Associate

Location: Gurgaon, Haryana

Company: Ferri Labs (OPC) Private Limited

Department: Operations – Employee Mobility

Experience Required: Minimum 3 years in Transport / Logistics Operations / Employee Transport

Compensation: 4-5 LPA (Based on experience and fit)

Reporting To: Operations Manager

Working Hours: UK Process/Shift | 11:00 AM – 7:30 PM IST (Monday to Saturday) Timings may vary according to Shift change & Process change About Ferri Labs

Ferri Labs (OPC) Pvt. Ltd. is a fast-growing transport and employee mobility solutions provider, enabling businesses to streamline and scale their workforce movement with safety, efficiency, and tech-led coordination. We specialise in managing high-volume transport operations across India, with a focus on compliance, optimisation, and real-time responsiveness. Role Summary

We are hiring a detail-oriented Transport Operations Associate to join our Gurgaon-based operations team. The candidate will manage daily routing, live operations, and vendor coordination for employee transport (Home-to-Office and Office-to-Home) involving 1,200–1,500 trips per month. The role demands real-time decision-making, proactive communication, and strong process management across all transport touchpoints. Key Responsibilities

Oversee daily end-to-end employee transport routing using tools like Safetrax or MoveInSync.

Manage allocation, rescheduling, and modification of over 1500 cab routes monthly.

Coordinate with drivers and employees to ensure timely, safe pickups and drops.





Maintain real-time dashboards, route logs, checklists, approvals, and activity reports.

Respond to employee queries via professional email and telephonic support.

Ensure daily compliance with safety, punctuality, and hygiene standards.

Manage onboarding, documentation, and behaviour monitoring of drivers.

Prepare and update Excel-based reports on fleet performance, escalations, and adherence.

Escalate and resolve any routing or service breakdowns swiftly and efficiently.

Required Skills & Experience

Minimum 2 years of experience in transport/logistics/fleet operations.

Experience using transport management systems like Safetrax, MoveInSync, Routematic, etc.

Proficient in Microsoft Excel – pivot tables, route planning, data tracking.

Strong communication skills – both verbal and written in English.

Ability to multitask and solve live operational challenges.

Knowledge of driver onboarding, rostering, and compliance checklists.

Preferred

Qualifications

Bachelor's degree in any discipline.

Experience in BPO/IT/ITES employee transport management.

Understanding of transport compliance, safety, and vendor governance.

Why Join

Us

Lead transport operations at a fast-scaling employee mobility company.

Be a core part of mission-critical logistics.

Agile, hands-on work environment with direct access to leadership.

Opportunity to grow into managerial and strategic roles.

Apply

Now

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? Email your CV to: [email protected]

Subject: Transport Operations Associate – Application

📌 Transport Operations Associate (Gurugram)
🏢 Ferri
📍 Gurugram