Role & responsibilities

- Performing outbound calling with best customer service experience to new and existing wireline residential customers offering telecommunications products and services.

- Building customer relationships by uncovering their stories, getting to know their needs and

recommending product selections they feel good about

- Solution based selling approach overcoming customer objections by listening, understanding, probing, and recommending.

- Simultaneously navigating through multiple systems and tools while interacting with customers.

- Processing customers orders and ensuring its accuracy and completion.

- Participating in continuous training sessions and sharing best practices.

Preferred Candidate Profile

- Educational Qualification : 10 + 2, Any management Graduate, Post Graduate

- Work Experience: 1 to 5 yrs ( Minimum 1 Year experience in International Inbound sales/Cross Sales/Outbound Sales (International BPO Only) for experienced candidates is required)

- Excellent communication in English.

- Comfortable with graveyard shifts.

Perks and benefits

- Medicare Advantages

- Both side cab facilities.

📌 TIIN CSS FFH OB | 16 HC | 17-03-2026 (Noida)
🏢 TELUS Digital Philippines
📍 Noida