Talent Glider is looking for a Customer Support Executive fluent in Telugu and English. The candidate will assist customers by handling queries, providing accurate information, and ensuring a positive customer experience through voice and non-voice interactions.
Key Responsibilities
Handle customer inquiries via calls, chat, or email.
Resolve customer concerns professionally and efficiently.
Provide accurate information about products and services.
Maintain customer records in the CRM system.
Ensure high customer satisfaction and service quality.
Collaborate with internal teams to resolve issues.
Requirements
Fluent in Telugu and English (mandatory).
Excellent communication and interpersonal skills.
Basic computer knowledge and MS Office proficiency.
Ability to work in a rapid-paced environment.
Freshers and experienced candidates are welcome to apply.