Position: Telecalling Executive Department: Sales Job Purpose : Contact customers and leads, understand their requirements, qualify enquiries, schedule showroom visits, follow up regularly, and maintain accurate CRM records to support sales growth.
Key Responsibilities Make outbound and receive inbound customer calls. Understand customer requirements and construction stage. Qualify leads (Hot/Warm/Cold). Fix showroom appointments for the sales team. Follow up with customers until closure. Update all call details in NeoDove CRM. Coordinate with Sales Executives and Field Marketing team. Achieve daily call and appointment targets.
Skills Required Valuable communication skills. Customer handling and persuasion. Basic computer & CRM knowledge. Time management and follow-up skills. KPI Call Attempts Connected Calls Talk Time Showroom Appointments Follow-up Completion CRM Accuracy Lead Conversion Support
📌 Telecalling Executive (Lucknow)
🏢 M/S Akshat Enterprises
📍 Lucknow
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