Currently we are hiring for Telecaller, Below are the details.
Role: Telecaller Executive
Experience: 0.6 Months - 2 Years
Roles & Responsibilities
Key Responsibilities
- Make outbound calls to potential customers and explain products/services
- Handle inbound customer queries in a professional manner
- Generate and qualify leads through calls
- Maintain a database of customer interactions and follow-ups
- Achieve daily/weekly/monthly calling targets
- Coordinate with the sales team for lead conversion
- Provide accurate information about products, pricing, and offers
- Resolve basic customer issues or escalate when required
Required Skills
- Good communication skills in Hindi and basic English
- Robust convincing and negotiation skills
- Basic computer knowledge (MS Excel/CRM tools)
- Ability to handle rejection and maintain a positive attitude
- Good listening and interpersonal skills