Key Responsibilities: Make outbound calls to prospective customers to promote general insurance products. Understand customer needs and recommend suitable insurance solutions. Educate customers on product benefits, terms, and pricing.
Achieve daily/weekly/monthly sales targets and meet KPIs. Follow up on leads and maintain a detailed database of customer interactions. Handle customer objections and queries professionally, providing accurate information.
Maintain up-to-date knowledge of the company’s products and services. Ensure high levels of customer satisfaction through excellent service.
Key Requirements: Fresher to 1 year of experience in telesales, preferably from the insurance industry. Excellent verbal communication skills in English and local languages (Kannada/Hindi is a plus). Strong persuasion and negotiation skills. Ability to work under pressure and meet sales targets. Basic knowledge of general insurance products is an advantage. Solid work ethic and a positive attitude. Proficiency in MS Office and CRM systems.