- Provide timely and effective technical support to customers via phone, email, or chat.
- Troubleshoot and resolve complex technical issues with products.
- Collaborate with cross-functional teams to identify and implement solutions.
- Develop and maintain comprehensive knowledge of products and services.
- Create and maintain technical documentation and training materials.
- Participate in ongoing training and career development to stay current with industry trends.

Job Requirements

- Strong understanding of technical product support principles and practices.
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Strong analytical and troubleshooting skills.
- Experience with customer relationship management software and other support tools.
- Strong attention to detail and ability to document complex information clearly.

Disclaimer : This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Technical product support specialist (Ahmedabad)
🏢 Maruti Techlabs
📍 Ahmedabad