Noida, Uttar Pradesh

Job Summary a Senior Security Engineer (L2) with robust experience in Secure Service Edge (SSE) operations and solution implementation . The role will primarily focus on day-to-day operations , while also contributing to continuous improvement initiatives and new solution implementations across the enterprise.

The ideal candidate will have hands-on experience managing large-scale enterprise environments , strong operational discipline, and proven exposure to implementing and enhancing security solutions. Experience with Bluecoat and Cisco Cloud Proxy and DLP is preferred, though candidates with experience on other leading SSE OEM platforms will also be considered

Key Responsibilities

Operations & Support

Provide L2 operational support for SSE platforms including Secure Web Gateway (SWG), Cloud Proxy, and DLP solutions

Handle Incident, Change, and Problem Management activities in line with ITIL processes

Perform detailed troubleshooting, root cause analysis (RCA), and resolution of complex security incidents

Continuous Improvement

Identify operational gaps and contribute to service improvement plans

Optimize existing security policies, configurations, and workflows to improve efficiency and security posture

Collaborate with L3, architecture, and vendor teams to enhance platform capabilities

Implementation & Engineering

Support and execute new SSE solution implementations , upgrades, and feature rollouts

Participate in solution design reviews, testing, and production deployment activities

Assist with onboarding new users, applications,



and integrations into SSE platforms

Collaboration & Documentation

Work closely with SOC, Network, Endpoint, and Cloud teams

Maintain clear operational documentation, SOPs, runbooks, and knowledge articles

Coordinate with OEM/vendor support teams for escalations and defect resolution

Skill Requirements

Technical Skills

Strong hands-on experience with SSE / SASE technologies , including:

Secure Web Gateway (SWG)

Data Loss Prevention (DLP) & CASB

Preferred OEM Experience :

Bluecoat/Cisco Cloud SSE

Experience with other SSE/SASE vendors (e.g., Zscaler, Netskope, Palo Alto Prisma, etc.) is acceptable

Good understanding of:

Web security, proxy architectures

TLS/SSL inspection

Networking fundamentals (DNS, TCP/IP, routing, firewalls)

Authentication and identity integrations (SSO, LDAP, SAML, etc.)

Operational Experience

Proven experience supporting large enterprise environments (global scale preferred)

Solid exposure to Incident, Change, and Problem Management processes

Experience working in 24x7 or follow-the-sun operational models (if applicable)

Implementation Experience

Hands-on involvement in security solution implementation, migration, or expansion projects

Ability to translate requirements into technical configurations and operational models

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📌 Technical Manager-GIT (Noida)
🏢 HCLTech
📍 Noida