Excellent communication skills.

Provide L3 support for advanced network incidents, escalations, and major outages.

Robust hands-on expertise in routing protocols: BGP, OSPF, EIGRP, route filtering, and redistribution.

Deep understanding of Layer 2 technologies including VLANs, STP/RSTP/MSTP, EtherChannel, Trunking, Port Security.

Experience with enterprise switching platforms (Cisco Catalyst / Nexus or equivalent).

Experience in end of support devices migrations.

Troubleshoot complex network issues involving LAN, WAN, MPLS, and data center connectivity.

Perform packet-level diagnosis using tools like Wireshark/tcpdump.

Configure and optimize high?availability mechanisms such as HSRP, VRRP, GLBP.

Solid understanding of QoS, multicast, IPv6,



and network segmentation.

Work closely with cross-functional teams to provide RCA and long term fixes.

Team Leadership qualities

Participate in network design reviews, upgrades, and performance optimization.

Create and maintain updated documentation for configurations, topologies, and best practices.

Mentor L1/L2 teams and ensure adherence to operational processes and SLAs Data Network - Routing & Switching,Cisco Routers,Cisco Switches,Juniper Switches,Aruba Switch,Aruba controllers,dell switches,CCNP Certified,L3 Support

📌 TECHNICAL LEAD - Data Network Security - Firewalls (Bengaluru)
🏢 Happiest Minds Technologies
📍 Bengaluru