Tech Mahindra is seeking dynamic individuals for the International Voice process. The role involves providing exceptional customer service and support to our international clients.
Responsibilities
- Handle inbound and outbound calls for customer support.
- Resolve customer queries and provide solutions effectively.
- Maintain high levels of customer satisfaction.
- Document and update customer information in the database.
- Collaborate with team members to improve processes.
Skills and Qualifications
- Excellent communication skills in English (verbal and written).
- Robust problem-solving skills.
- Ability to work in a fast-paced environment.
- Familiarity with customer service software and tools.
- Basic knowledge of computer operations and MS Office.
Spotlight
- Office cab/shuttle
📌 Tech Mahindra is Hiring for International Voice process (Pune)
🏢 Tech Mahindra
📍 Pune
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