Role Description Job Title: Project Manager

Job Details Business Unit: Tech & Digital

Team: Tech & Digital Solutions Group

Reports to: Delivery Lead/Manager

Location: Mumbai

Job Function: Project Management

Role Type: Individual Contributor

No of direct reportees: No

Travel Required: NA

Job Band Range: E2 – E4

JD Created/Updated date: 06-03-2024

Version No: 2.1

Job Purpose Plan and manage NSI and large projects

Job Responsibilities Manage projects for merchant acquiring, payment gateway, VAS

Oversee partner integration for payments, BQR, MAPS

Partner with internal teams for program management

Translate business requirements into planning

Discuss requirements with Business, IT, Operations, Vendors

Translate functional requirements into implementation plans

Organize and monitor interconnected projects

Coordinate cross-project activities

Control deadlines, budgets, activities

Apply change, risk, resource management

Assess program performance for ROI

Understand vendor solution functional, technical aspects

Coordinate application changes with Business, Ops, IT

Develop functional specifications, data requirements

Ensure explicit articulation of business requirements





Coordinate with Project, Testing for quality, timely delivery

Compile project documentation for compliance

Collate project MIS, status updates

Interact with vendors during testing

Document system functionalities with PPS team

Understand business issues, information challenges, regulatory needs

Educational Qualifications MCA/BCA/B.Tech/B.E. - Computers, Electrical, B.Sc - Computers

NIIT/APTECH certification

ITIL Foundation certified

Key Skills Program Manager experience

Project/program management techniques understanding

Performance evaluation, change management knowledge

PPM, JIRA, MS Office, MS Project knowledge

Communication skills

Problem-solving ability

Merchant Acquiring Domain application knowledge

Basic database, application functionalities knowledge

Functional understanding of supported applications

Experience Required 3-6 years experience

MS-office experience

Banking industry experience

Major Stakeholders Customers

Branch Banking Team

Operations

NR Product Team

Treasury

Third-party OEM vendors

📌 Tech & Digital-Project Manager (Bengaluru)
🏢 HDFC Bank
📍 Bengaluru