– Team Leader (Night Shift)

Key Responsibilities and Duties

As a Team Leader, you are responsible for managing the team and ensuring production and quality targets are met. Identify issues proactively, enhance team capability, maintain accountability of team members, support client communication, and ensure a thorough understanding of all production processes.

Knowledge, Skills and Abilities

Exceptional verbal, interpersonal, and written communication skills

Organized, detail-oriented, and self-motivated

Professional presentation and stakeholder management skills

Strong problem-solving and analytical ability

Strong leadership and team development capability

Ability to maintain effective relationships with internal teams and management

Professional and positive attitude

Positive computer skills and basic troubleshooting ability

Essential Functions





Production monitoring and continuity

Review production and quality reports

Lead daily standing meetings and provide solutions

Work allocation and workload management

Issue identification and escalation management

Quality assurance ownership

Communication with leadership and stakeholders

Month-end reporting and closure activities

Eligibility Criteria

Experience Range: 8+ years in Revenue Cycle Management (RCM).

Current Designation: Assistant Team Leader (ATL) or Lead Associate (LA).

Domain: US Healthcare – Medical Billing

Shift Timing: 6:30 PM – 3:30 AM

Work Location: TVM

HR Contact: (phone hidden), [email protected]

📌 Team Lead (Thiruvananthapuram)
🏢 Prochant India
📍 Thiruvananthapuram