Job Category: FMS Job Type: Full Time Job Location: New Delhi Qualifications, Skill Set A formal degree is not required; candidates may be degree-holders or self-taught.

Required Experience Solid reading, writing, and communication skills are required. Minimum 2 Years Of Experience In Technical Support. Degree in B.Tech/ B.E./ or Bachelor’s in Computer Science. Can provide L2 Level Customer Support. Can provide exceptional support while communicating and assisting customers. Ability to resolve tickets, analyze customer reported information to identify problems and concerns.

Roles &

Responsibilities Taking full ownership of customer technical issues, including initial troubleshooting, identification of root causes, and issue resolution and communication.



Serving as a point of contact on customer escalations and ensuring customer issues are resolved. Leading internal escalations and communicating with the Customer Success, Sales, and R&D; teams. Designing and maintaining the Perimeter 81 knowledge base, keeping it up-to-date with relevant information. Providing product feedback and insights to internal teams. Managing internal projects related to support such as training and support readiness for releases. Apply for this position Full Name Email Phone Bio Upload CV/Resume Allowed Type(s): .pdf, .doc, .docx By using this form you agree with the storage and handling of your data by this website.

📌 Support Engineer (Delhi)
🏢 Sujata Computers
📍 Delhi